• Led design and research for the New Products team, driving innovation in AI-powered apartment search (sunny.com) and leading a comprehensive redesign of Apartment List’s core product (Moonshot).

• Defined and evolved the brand’s visual language, motion, and design guidelines, establishing standards for illustration and iconography while bridging product and marketing for a cohesive brand experience.

• Led accessibility efforts as the DEI Accessibility Council's lead designer, ensuring products meet ADA compliance standards.

• Represented HomeBridge as the Bay Area ambassador, coordinating volunteer initiatives and community engagement.

• Design and create illustrations, graphics, flyers, posters, and promotional materials for local events and businesses including: Off-Broadway production, TGW’s A Midsummer Night’s Dream as well as menus and promotional advertisements for local restaurant Just Pho and More.

• Redesign the International Community School’s main website and created a student portal with a content management system with different levels of user access using Joomla, Dreamweaver, PHP, HTML, JavaScript, and CSS.

• Lead design in new features that integrate into the Chase design ecosystem from the ground up, including conversational interfaces and its emotional and ethical aspects.

• Lead visual, interaction, and motion design work for rebranding the Chase Digital Assistant.

• Successfully launched the Chase Digital Assistant from concept to a shipped product to millions of customers in 2020.

• Advocating for accessible design and research in current and future projects.

• Lead user experience research for multiple products in the innovation lab. Delivering insights that lead to demonstrable business value, and evangelizing user research in the products’ development.

• Produce low/high fidelity wireframes, workflows, style guides, and clickable prototypes for mobile and web platforms. Specifically with the Affordable Care Act, 1095-B, and Labor Cost Optimization applications used by over 42 fortune 500 clients.

• Work heavily on data visualizations for complex data.

• Translate designs into re-usable HTML and CSS/SCSS/SASS in addition to working with developers to achieve user experience/interface design goals.

• Design and develop creative web and mobile user interface solutions that are robust and consistent.

• Provide HTML pages and layouts with CSS and JavaScript prepared for JSP code integration.

• Interpret written UI and application requirements and apply sound interface practices to developing

robust applications for large volume online services across 22 B2B and B2C clients.

• Lead client meetings to discuss the design, user experience, and architecture of their public

websites.

• Implement and take the lead role in the front-end development of the new consumer web and

mobile portal product created for B2C clients.

• Design and implement mockups/concepts for clients’ email campaigns.

• Review requirement documents, develop analysis documentation based on system specifications,

and configure the back-end functionalities of three different channels: TBA System (GUI), Middle

Office (PCSs), and eTBA (Your Benefits Resource website) to fix system defects or enhance client

system functionalities. Complete high level testing to ensure no major defects are in the code.

• Create and execute unit, integration, and regression test plans by identifying test conditions, testing

participants, and performing calculations for expected results.

• Use SQL to query participants, provide various reports, and create/run AQUAs to fix coding issues.

• Use the Software Development Life Cycle (SDLC) methodology process daily.

• Analyze issues/defects and debug the system when configuration is not producing expected results;

reduced number of defects to 0.

• Worked closely with the development and launch of the new sister site, World Football Insider. Successfully promoted site through social media networks.

• Designed and created graphics and animated advertisements for ATR and WFI websites.

• Selected, edited, organized, and published photos for the weekly Olympic newsletter and WFI gallery.

• Supported the events editor with both Happenings and Arts Agenda listings.

• Contributed weekly to the See & Do section, a weekly round-up of the city’s best events.

• Wrote briefs and contributed writings to other sections.

• Proofread, fact checked, and edited briefs and writings using Adobe Incopy.

• Took photographs for monthly gallery openings.

• Designed and maintained website.

• Oversaw and managed the gallery independently.

• Researched, reviewed, analyzed, and searched for underground websites.

• Compiled biweekly reports using Microsoft Excel.