# Samudra Neelam Bhuyan > User-focused, data-driven Product Management leader building usable useful products that solve deep problems Location: San Francisco, California, United States Profile: https://flows.cv/samudra I build useful and usable products that disrupt domains having entrenched thinking. I have been involved in product design, development, management and marketing in companies at various lifecycle stages. All that diverse experience - from identifying a user need, designing a product that solves it, developing and then marketing it - is what makes me a great PM! I prefer to work in organizations that have the 3 P's: - People who I respect immensely and can learn from every day - Product that I truly believe is making the world a better place - Processes that incorporate user-centered design methodologies and agile development practices. ## Work Experience ### Founder @ Nelumbo Labs Jan 2024 – Present | San Francisco, California, United States ### Lead Product Manager @ Glassdoor Jan 2021 – Jan 2023 | San Francisco, California, United States Lead PM on Fishbowl (acquired by Glassdoor: https://techcrunch.com/2021/09/14/glassdoor-fishbowl-linkedin/) ### Senior Product Manager @ RingCentral Jan 2021 – Jan 2021 ### Product Manager - Video Collaboration @ RingCentral Jan 2019 – Jan 2021 | San Francisco Bay Area ### Product Manager @ Autodesk Jan 2016 – Jan 2019 | San Francisco Bay Area Product Manager on: 1. AVA (Autodesk Virtual Assistant) - a customer support chatbot that: - has brought down average transaction times (for 5 highest impact transactions) from 3 days to 3 minutes - has more than 10K conversations every month, and growing 2. AKP Data and Analytics: - managing AKP data and analytics ecosystem in order for it to be useful for other internal customers such as data scientists, ML engineers, analysts etc. - Get to GDPR compliance with all products within the DHX division 3. Contact Us Value Stream: - Making it easier for Autodesk Customers all over the world to contact the right support organizations ### Product Manager (Consultant) @ Alien Labs Jan 2016 – Jan 2016 - Created personas, identified their "Jobs to be done", and used a combination of Fogg Behavior Model and Nir Eyal's Hook model to design user re-engagement flows that would make the bot a habit. - Designed analytics architecture to enable a unified view of users, improve analytics accuracy & save the team hours - Led Customer Development (usability studies, user interviews) and designed changes to product’s information architecture for better user experience - Implemented and A/B tested user outreach campaign changes that resulted in increased both quality and quantity of responses ### Product Manager - UX (Intern) @ Autodesk Jan 2015 – Jan 2015 Researched and designed a new user flow that became one of the top user acquisition flows for the cloud product - the A360 Online Viewer. I was the Product Management intern in a team of 3 interns (including UX Research and Interaction Design). We coordinated with teams on other Autodesk products whose product solved problems uncovered during our research. After many iterations, we worked with engineering team to estimate and prioritize our user flows, and who then implemented the final flow that became a top new user acquisition flow for the product. ### Graduate Student Researcher @ UC Berkeley School of Information Jan 2014 – Jan 2015 | Berkeley, CA Migrated a Django application to new version of Python, Linux and Django. Created scripts to make the workflow much more intuitive and easy to manage. ### Lead, Inbound Marketing @ MindTickle Jan 2013 – Jan 2014 | Pune - Defined the MindTickle brand for both internal and external users. After many discussions with various stakeholders, I was successful in implementing a company-wide rollout of the brand. - In charge of communicating the brand values through various content channels, including social media, email and website. - Setup a content quality framework, which helped objectively evaluate our content against our brand values. - Worked closely with the sales team to satisfy their content and pipeline needs. - Responsible for creating sales collateral which kept in line with our brand values. - Setup marketing automation processes which helped the sales team achieve better targeting and thus better sales conversion. ### Product Designer @ Sourceeasy Jan 2013 – Jan 2013 | Mumbai - Conducted needs assessment interviews with relevant stakeholders, including customers and factory supervisors - Designed user flows & interactions for apparel manufacturing supply chain application - Created product architecture design and managed development team ### Co-founder and COO @ Examify Jan 2012 – Jan 2013 | Mumbai - Designed, developed and launched the MVP for Examify. I was responsible for all need-finding and designing activities. - We got covered on the front page of The Hindustan Times (3rd largest newspaper in India). - Got 100,000 users in 3 months, without spending a single rupee on marketing. - Responsible for fund-raising from few marquee angel investors. - Responsible for organizing the data collection efforts that were required for our product. - Managed multiple teams of many members each, across different vendors and cities - Did customer development activities with various customer segments, across multiple cities - Responsible for all marketing efforts for Examify, including social media and public relations. ### Founder @ PearGMAT Jan 2011 – Jan 2012 I was responsible for designing a gamified GMAT prep product called "PearGMAT". I was responsible for testing out the hypothesis that I had developed during my stint as a GMAT instructor in GMAT Toppers. I systematically tested out the hypotheses by creating different forms of content (audio / video / text) and using offline methods that closely imitated the online gamification designs. Based on my experiments, I designed the online product. I also recruited the development team and managed the development process. ### Instructor and Manager, Marketing @ Knowledge Bricks Education and Management Services Pvt. Ltd. Jan 2010 – Jan 2011 | Bangalore/ Chennai Headed online marketing and IT implementations, including designing and developing a CRM for the company's unique needs. Critical Reasoning and Quants instructor for GMAT exam preparation. ### Co-founder and VP, Business Development @ Open Business Solutions Jan 2009 – Jan 2010 | Mumbai - Managed the entire sales funnel, from lead sourcing to deal closing. - Performed requirements gathering and analysis, and designed the technical solutions that would be implemented by the development team. ### Subject Matter Expert @ Amdocs Development Centre India Ltd Jan 2007 – Jan 2009 - Designed, developed and tested features and interfaces used by millions of users in "the most complex prepaid billing systems for Amdocs" for a South East Asian client. - Helped migrate 100M+ users from previous system to new one. ## Education ### Master of Information Management and Systems in Product Management / UX research UC Berkeley School of Information ### Bachelor of Engineering in Information Technology University of Mumbai ## Contact & Social - LinkedIn: https://linkedin.com/in/samudra --- Source: https://flows.cv/samudra JSON Resume: https://flows.cv/samudra/resume.json Last updated: 2026-04-05