# Sandra Chinoporos > Photographer, Traveler, Maker, Volunteer... and in a previous iteration: UX Content Design, Strategy, Writing Location: Palo Alto, California, United States Profile: https://flows.cv/sandrachinoporos ## Work Experience ### Gainfully unemployed, and happy to stay that way! @ Employer: None at this juncture Jan 2023 – Present | Around the world Enjoying the rewards of many years in the office. Nowadays I dabble in international explorations, photography, crafting, creative writing, volunteer work with my favorite land trust, and occasional attempts at learning to play guitar. ### UX Content Strategy, Design, and Writing @ Google Jan 2018 – Jan 2023 | Mountain View, CA ### Staff Content Strategist @ Tesla Jan 2017 – Jan 2018 | Palo Alto, California ### Senior Manager / Principal Content Strategist, User Experience @ SAP Ariba Jan 2015 – Jan 2017 | Palo Alto, CA Established and managed the UX content strategy team. Worked closely with UX leaders and colleagues to establish content strategy as a core discipline of UX and to develop business-to-business solutions for the world’s largest trading partner community. Collaborated with stakeholders across the organization to define brand, style, and voice and tone principles and guidelines. ### Senior Content Strategist and UX Writer @ eBay Jan 2012 – Jan 2015 | San Jose, CA As part of a design team, created user interface content for business-to-consumer selling solutions. Audience consisted of small business owners as well as medium and large-sized merchants who use eBay to build online stores, promote their brand, manage inventory, advertise, and sell products. Collaborated with user experience and visual designers, product managers, developers, quality assurance engineers, localization experts, marketing specialists, brand evangelists, legal counsel, Help writers, and other content strategists. Deliverables included user interface content for transactional workflows, customer emails, frequently-asked questions, and educational web pages. ### Experience Design Writer - Intuit Online Payroll @ Intuit Jan 2008 – Jan 2012 Designed and wrote user interface text, Help content, and customer emails for Intuit Online Payroll services. ### Staff Information Designer - QuickBooks Payroll @ Intuit Jan 2006 – Jan 2008 Developed in-product user assistance for QuickBooks Payroll. ### Senior Writer/Information Developer @ IBM Jan 2003 – Jan 2006 Wrote development and implementation documentation for IBM WebSphere Business Integration adapters and connectors. ### Manager, Information Design & Development @ Escalate Inc Jan 1999 – Jan 2003 As the first writer hired at the company, designed, produced and deployed print and online customer documentation for Escalate, Inc., a retail supply chain and order management SaaS provider. Managed the team of writers that designed and wrote customer documentation. ### Senior Writer @ Netscape Communications Jan 1998 – Jan 1999 Wrote system administration documentation, including installation, system configuration, and server deployment manuals for Netscape Application Server, a middleware server for building web-based enterprise applications. ### Principal Writer @ Lotus Development Jan 1992 – Jan 1998 Wrote online Help and printed manuals for Lotus SmartSuite products, including Lotus 1-2-3 and Lotus Approach. Also wrote developer documentation for LotusScript, an object-oriented version of BASIC used to develop custom applications in Lotus SmartSuite. ## Education ### B.A. in International Relations, French Tufts University ### M.A. in Technical Writing and Communication Northeastern University ### Buckingham Browne & Nichols School ## Contact & Social - LinkedIn: https://linkedin.com/in/sandrachinoporos --- Source: https://flows.cv/sandrachinoporos JSON Resume: https://flows.cv/sandrachinoporos/resume.json Last updated: 2026-04-13