# Sandra L.

> Senior Product Designer @ Illumio • Designing for complexity in enterprise security

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/sandral

With my background in product management, I am a strategic product designer who brings strong business acumen to design decisions. At Microsoft, I've designed conversational and generative AI products for enterprises at scale. 

Things I've done:
‣ Designed end to end for Employee Self-Service (AI agent for HR), from deployment process to configuration flows to end user experience in Copilot
‣ Scaled Copilot AI and LLM embedded experiences across the Viva suite cohesively and holistically (63M MAU for the suite of 8 products)
‣ As a PM, I owned the roadmap for message targeting features (tags) and launched experiments on multiple growth features, leading to 10x growth in usage and +27% in monthly retention

## Work Experience
### Senior Product Designer @ Illumio
Jan 2026 – Present

### Product Designer II | Employee Self-Service @ Microsoft
Jan 2024 – Jan 2025 | San Francisco Bay Area
Designing Employee Self-Service, an AI agent in Copilot for a more efficient and personalized HR experience

### Product Designer II | Viva Horizontals AI @ Microsoft
Jan 2022 – Jan 2024
Designed product-led growth and AI-embedded experiences for multiple products in the Viva suite, an employee experience platform that brings together communications, learning, and insights to empower people and team culture

### Product Manager | Microsoft Teams @ Microsoft
Jan 2019 – Jan 2022 | Bellevue, Washington
Shipped features to empower frontline workers with comms-first productivity and workflow solutions in Microsoft Teams. Some of these efforts included managing the development of tagging by active shift, 2x-ing tag usage with growth experiments, analyzing monetization efforts, and managing metric dashboards.

### Product Manager @ Microsoft
Jan 2018 – Jan 2018 | Greater Seattle Area
Untangled the gnarly problem of "What happens in Teams when a student posts something other students shouldn't see?" I interviewed teachers, created competitive analyses, and built consensus on priorities among across 6 different teams to drive moderation features expected to scale to 1M MAU.

### Software Engineer @ Qualcomm
Jan 2017 – Jan 2017 | Greater San Diego Area
The feature flag platform I built using C# and open source solutions enabled features to be turned on/off without redeploying, saving the internal tools team a lot of time and tedious work.

### UX Researcher @ UC San Diego Design Lab
Jan 2016 – Jan 2016
Improved user engagement for the educational app Brain Builder Learning System by conducting ethnographic research and interviewing parents.


## Education
### Bachelor of Science (B.S.) in Mathematics & Computer Science
UC San Diego


## Contact & Social
- LinkedIn: https://linkedin.com/in/sandraluo

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Source: https://flows.cv/sandral
JSON Resume: https://flows.cv/sandral/resume.json
Last updated: 2026-04-05