• Lead product design for SAP CX Sales and Service Cloud Solution with a global design team

• Establish and manage a UX Planning and Delivery Process between PM, UX, and development team

• Work on product design strategy, roadmap, and project planning

• Lead the Design system for Sales & Service CNS platform

• Lead design project on Intelligence Sales Execution, Sales Leads, and Network Center workspace leveraging Machine Learning and Sales Intelligence as part of Sales Cloud Solution

Manage a group of designers and oversee their projects, and lead design projects, including:

• Create design strategy and project planning

• Managing and coordinating multi-disciplinary team including UX researchers, UX designers, visual designers, and developers across the globe.

• Work on End-to-End process from project planning, user research, requirements gathering, interaction design, prototype, and design validation

• Work with major clients from various industries, including Intel, Ericsson, Cisco, Starbucks, Target, Boeing, Bank of America, IFC ( World Bank Group), UPS, Element Corp, etc.

• Managed and developed educational games and applications on iOS and Android platforms for iPad, iPhone, and other mobile devices.

• Responsible for creating product contents, wireframes, user scenarios, UI specifications, 3D animations, visual UI design, and supporting websites.

• Worked as a liaison between engineering and design group departments for efficient product cycle and communication.

• In charge of product planning and creating 3D content development and user interface design for WinCE and iOS platform-based GPS navigation software.

• Collaborated closely with software engineers to design and develop pre-rendered 3D graphic display and user interface for WinCE-based GPS navigation software.

• Worked extensively with XML-based HMI API to integrate UI for embedded devices such as WinCE-based in-dash AVN systems, PNDs, and Windows Mobile Smartphones.