# Sangeetha B.

> Product Designer | Background in Software Development | UX/UI Designer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/sangeetha

## Work Experience
### Product Designer @ Baylor Scott & White Health
Jan 2024 – Present
• Collaborating with creative professionals to solve problems for the users and make delightful products.

### UX/UI Designer @ Catalyst Inc.
Jan 2023 – Jan 2024 | United States
• Led the creation of an interactive B2B digital learning platform catering to Fortune 500 leaders, addressing DEI challenges.
• Designed user flows, information architecture, and interactions for web application features.
• Collaboration with the product manager, engineers, and business stakeholders to research, ideate, and bring design solutions to Catalyst supporters.

### Product Designer @ Upped Events Inc.
Jan 2022 – Jan 2023 | United States
• Led the end-to-end design, including UX research and UI Design, for an early-stage startup aiming to develop a SaaS application tailored for Event Management, encompassing both user and admin functionalities.
• Collaborated closely with product managers, developers, and CTO to enhance product features and achieve business goals.
• Achieved a balance between customer-centric design, business objectives, and technical limitations.

### Product Development Engineer @ AMD
Jan 2019 – Jan 2021 | Singapore
• Created impactful Power BI reports with UX/UI design principles, effectively communicating Azure SQL KPIs to non-technical stakeholders to support informed decision-making.
• Designed and developed a self-subscription tool for newsletters, resulting in an 80% performance improvement and providing users with a seamless and intuitive experience.
• Implemented multiple backend APIs using Java 8, Spring MVC, and Hibernate.
• Involved in writing application-level code to interact with API's web services using JSON and XML.

### Data Analyst @ ERIKS
Jan 2019 – Jan 2019 | Singapore
• Analyzed data from APAC SAP Inventory Databases using Tableau and Python, and developed queries to identify data gaps, locate duplicated datasets, and enhance data integrity.
• Standardized item description structure and actively participated in automating data capture from the Database to replace manual data entry.

### Senior Consultant @ Sutherland
Jan 2017 – Jan 2018 | India
• Facilitated the smooth implementation of McAfee products and addressed malware issues for Bell Canada customers. Maintained a 90% customer satisfaction rate and bolstered security by reducing system vulnerabilities by 30% through proactive patch management, leading to increased productivity.
• Professionally resolved client complaints by making outbound calls when necessary, ensuring comprehensive issue resolution. Enhanced customer satisfaction by 25%, resulting in improved customer loyalty and repeat business
• Recognized as the "Star of the Month" for providing quality service and received customer appreciation for efficiently resolving issues.

### Software Analyst @ NTT Global Data Centers and Cloud Infrastructure, India
Jan 2016 – Jan 2017 | India
Experienced in supporting the EMR application, McKesson Patient Folder.

• Improved user experience for multiple healthcare applications through usability testing and analysis, while maintaining a 95% satisfaction rate for 20k+ users by resolving issues and ensuring a seamless experience.
• Entrusted with responsibilities for proactive monitoring, server validation, project-specific documentation, and proof of concept (POC) preparation for US Healthcare clients.
• Possess sound knowledge of US Healthcare, including Payor, Provider, and HIPAA laws.
• Developed, modified, and reviewed SQL scripts to process, validate, and verify data, supporting reports, and applications.


## Education
### UX/UI Design
CareerFoundry

### Master's degree in Information Systems
Nanyang Technological University Singapore

### Bachelor of Engineering - BE in Computer Science
Saveetha School of Engineering


## Contact & Social
- LinkedIn: https://linkedin.com/in/sangeethababu0905

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Source: https://flows.cv/sangeetha
JSON Resume: https://flows.cv/sangeetha/resume.json
Last updated: 2026-03-25