Designed application workflows for scientific and ecological tools by transforming complex datasets into clear information architecture and user flows.

Partnered with scientists and designers to define system behaviors, reduce data errors, and improve expert task efficiency.

Delivered research-backed frameworks and Figma prototypes that improved cross-platform consistency and reduced engineering rework across sprints.

Led end-to-end design of CNN Prism, an AI-powered newsroom CMS, transforming complex editorial workflows into scalable, production-ready interaction patterns.

Reduced cognitive load in verification-heavy decision paths by 40% through strategic information hierarchy and simplified interaction design, increasing editorial speed without sacrificing accuracy.

Designed explainable AI behaviors that surfaced system intent and reasoning, improving editorial confidence and decision accuracy across newsroom workflows.

Grounded product strategy in 30+ stakeholder interviews and 100+ survey responses, synthesizing insights into actionable personas and behavioral models.

Delivered production-grade Figma prototypes that minimized implementation ambiguity and reduced iteration cycles between design and engineering teams.

Led UX strategy for a robotics-powered enterprise SaaS platform deployed across 1,000+ units, enabling reliable, scalable workflows for healthcare, mobility, and hospitality clients.

Reduced locker access time from hours to under 5 minutes, driving ~80% user adoption across active customer deployments within the first quarter post-launch.

Improved task success rates by 25% by redesigning high-risk user flows to minimize friction and real-world errors in production environments.

Built cross-product design systems that ensured accessibility compliance, visual consistency, and faster engineering execution across 3+ product teams.

Conducted behavioral research across healthcare, mobility, and hospitality verticals to inform context-aware interaction models that scaled across diverse use cases.

Partnered with PMs and engineers to align design strategy with technical constraints and business goals during rapid development cycles.