• Partnering with the CEO and engineering team to define the product direction and user experience for ProductNow - the Agentic OS for Autonomous Product Teams

• Enhanced web and mobile app experiences to streamline sign-in and account management for clinicians associated with multiple hospitals

• Led the research and end-to-end redesign of Karius’ diagnostic results, improving actionability and perceived usability

• Led the redesign of Karius’ internal applications to streamline and automate complex workflows for Laboratory Operations and Customer Success

• Established a design system of tokens and components in Figma to ensure accessibility, consistency, and responsive design across platforms

• Led the 0→1 design of a ML training interface to automate document processing and data extraction for complex enterprises

• Drove cross-functional design thinking exercises to identify user needs and map out the customer journey

• Incorporated feedback from customers and stakeholders to evolve conceptual wireframes into high-fidelity mockups and prototypes