sarahxy.github.io

2023 — Now

2022 — Now

2021 — Now

2019 — Now

Palo Alto, California

vRealize Operations Manager

2018 — 2019

Emeryville, CA

End-to-end redesign of several features for real estate agent CRM platform Zap, including follow-up campaigns and script libraries

Conducted user interviews and usability testing sessions with agents

Delivered high-fidelity mock-ups and prototypes to developers

Led collaborative ideation sessions for Zap's mobile-first "Next-Gen CRM" initiative with UX research, product management, and engineers

University of California, Berkeley

Henry M Gunn Senior High School