# Sarah Hunt > UX leadership in PLG, 0→1 and AI Location: San Francisco, California, United States Profile: https://flows.cv/sarahhunt I’m a maker, storyteller and leader who believes great UX is how ideas become real at enterprise scale. I lead high performing design orgs through coaching teams to do the best work of their lives and pushing for world class craft in every pixel. I build UX teams that turn bold ideas into business impact. At Adobe, InVision, AppD, PayPal, and now Smartsheet, I’ve led design for some of the world’s most visible platforms. My focus is on product design that blends data and craft with measurable results, while embracing the powerful disruption AI is bringing to our industry. I’m a servant leader who coaches teams to do the best work of their lives. Obsessed over prototyping, storytelling, and setting a high bar of craft with high touch rituals. Outside of work I'm a lifelong maker with 3D printing (1.2M followers on TikTok!), lighting design or illustration projects on the go. ## Work Experience ### Director of Product Design, AI Growth @ ServiceNow Jan 2026 – Present ### Director of Product Design, Core and Growth @ Smartsheet Jan 2023 – Jan 2026 Leading UX strategy across our Core and Growth portfolio, powering how millions of users manage content in complex enterprise environments. Supporting design efforts bringing generative and agentic AI to our core platform used by millions of monthly active users. As the founding UX leader for our Product Led Growth team, I’ve helped launch initiatives that boosted trial volume with AI powered experiences that focus on capturing user intent. Shaper of vision for AI, monetization, and product innovation. My passion sits where strategy, storytelling, and systems thinking meet to help drive the next chapter of Smartsheet. ### Director of UX Design, Consumer Checkout and Growth @ PayPal Jan 2022 – Jan 2023 | San Jose, California, United States At PayPal, I led a 24-person design team supporting over 30 million SMB merchants and 350 million consumers around the world. Proudly led a UX driven redesign effort to rebrand PayPal's core Checkout product. My role was part strategist, part coach, and part storyteller, driving clarity and UX advocacy across a highly matrixed organization. Our growth team truly spanned the end to end PayPal ecoystem, focusing on monetizable opportunities betwenen Checkout, Native app, web experiences, marketing, in-store and everything in between. ### Sr. UX Manager @ PayPal Jan 2019 – Jan 2022 | San Francisco Bay Area ### Principal UX Design Manager @ AppDynamics Jan 2017 – Jan 2018 | San Francisco Bay Area Managing a team of designers to help build beautiful, engaging, digital experiences that move the needle at AppDynamics. Our team is pushing the boundaries with design thinking to bring new life to traditional platform experiences. We cover a wide range of products, collaborating with our rockstar dev team, to focus on SaaS/service dashboards, eLearning, end-to-end Help and Support, user identity and administration abilities. ### Principal Product Manager @ InVisionApp Inc Jan 2016 – Jan 2017 | San Francisco Bay Area * Product leader for Prototyping, Boards, Projects and backend infrastructure to support web-based services * Leveraging data and customer insight to lead product development for complex SaaS solutions in a startup environment * Successfully deliver and manage multiple high priority product initiatives with particular expertise in growth and reducing churn * Refine and articulate long-term product vision, adapting to rapid market shifts and company strategy ### Senior Product Manager @ Adobe Jan 2011 – Jan 2016 Leadership position driving product direction and innovation for multiple product agendas reaching millions of creative customers. Past products include Adobe XD, Dreamweaver, Flash professional and Edge Animate * Overall responsibility for converting new/trial users into active users, including strategy, project idea generation, and user research * Defining usability testing plans, data analysis, and leading user research projects * Leading multiple multinational product teams between India and the USA * Driver and decision maker on all product-related decisions, including feature implementation, marketing materials, messaging and release schedule *Coordinate and build strong working relations with various internal organizations including; Executive Leadership, IT, Engineering, Sales, Marketing, Product Development, & Operations * Actively pursue and maintain strong relationships with customers and B2B partnerships ### Sr. Quality Engineer @ Adobe Jan 2011 – Jan 2012 ### Web Designer and Developer @ TMX Equicom Jan 2010 – Jan 2012 Taking design concepts from print to web focusing on print layout, prepress and web design and development (HTML, CSS and JavaScript) ## Education ### Bachelor's degree in Graphic Design Seneca Polytechnic ### Bachelor of Arts (B.A.) in Communication Studies Athabasca University ## Contact & Social - LinkedIn: https://linkedin.com/in/sarahjmhunt --- Source: https://flows.cv/sarahhunt JSON Resume: https://flows.cv/sarahhunt/resume.json Last updated: 2026-03-25