# Sarah Ingram > Software Engineer at WalkMe™ Location: San Francisco Bay Area, United States Profile: https://flows.cv/sarahingram ## Work Experience ### Software Engineer @ WalkMe™ Jan 2022 – Present Developed a new marketplace application utilizing React to facilitate the sharing and downloading of templated content. The application is now integral to the customer lifecycle, utilized in both sales and post-sale processes, with 25 thousand users in the first two months after launch. Spearheaded the implementation of a state management system for the application. Conducted thorough research, presented findings, and recommended the use of ReactQuery and ReactContext, based on the minimal client state requirements and the necessity to efficiently fetch and update server data. Led the implementation and adoption of the suggested solution. Coordinated across teams to create a routing system between applications and provide the functionality to share links and provide access to an external sales oriented version of the site. ### Senior Solution Engineer @ WalkMe™ Jan 2021 – Jan 2022 Returned to the Senior Solution Engineer role and responsibilities as I prepared for and attended the Hackbright Software Engineering Fellowship. ### Solution Engineer Team Lead @ WalkMe™ Jan 2019 – Jan 2021 Manage team task assignment and bandwidth, accommodating for project timelines, team utilization targets, required skills and growth opportunities Drive team member achievement in team metrics, professional growth and technical skills by identifying areas in which they can grow or do not feel confident, bolstering their skills through one-on-one training, mentorship and providing projects opportunities to demonstrate their abilities, leading to promotions for two of my team members Provide technical consultation and troubleshooting assistance for members of my team requiring me to be familiar and knowledgeable in all phases of WalkMe projects from account and feature set up to deployment Owned a platform update initiative across 20+ accounts requiring a deep understanding the technical issues, advocating for necessary technical support, close cross-team collaboration and training on new techniques ### Senior Solution Engineer @ WalkMe™ Jan 2018 – Jan 2019 | San Francisco Bay Area Owned solution creation on large strategic accounts including Roche/Genentech, Kohl’s and Apple Lead trainings for Solution Engineer organization on topics including platform-specific technical and building strategies and approaches for customer training Mentored newer Solution Engineers, onboarding them to the team as well as helping them grow their technical and project management skills Responsible for troubleshooting customers’ deployments using WalkMe’s API commands and troubleshooting tools ### Solution Engineer @ WalkMe™ Jan 2016 – Jan 2018 | San Francisco Bay Area Implemented and deployed unique solutions for our external customers using the WalkMe Editor software Created advanced solutions that required familiarity with the DOM, identifying elements with selectors, and basic CSS adjustments Trained customers on how to use the editor tool and create their own solutions ### Legal Assistant @ Law Offices of Gillin, Jacobson, Ellis, Larsen & Lucey Jan 2015 – Jan 2016 Assist attorneys through all aspects of a case including compiling discovery, preparing briefs, producing exhibits and providing support at depositions. Maintain a well organized and thorough case file which requires interfacing with the clients and subject matter experts and collecting and logging records. ### Undergraduate Research Assistant @ University of California, Berkeley, Haas School of Business Jan 2014 – Jan 2015 | Berkeley, CA Administer experiments, conduct literature reviews, and analyze experiment data. Participate in weekly meetings regarding experiments, analysis and findings. ### Questival Intern @ Cotopaxi.com Jan 2014 – Jan 2014 Conducted a grassroots initiative to advertise Cotopaxi Questival, an event to promote brand recognition and charitable causes, through the use of social media and on campus promotion as well as acted as a brand ambassador. Prepared for Questival: worked registration, set up venue, aided participants. ### Science Education Intern @ Breast Cancer Fund Jan 2014 – Jan 2014 Educated public through translation of scientific journals into easy to understand informational articles explaining the research and its implications on individuals, communities, and policy. Researched and curated scientific publications and organized existing sources. ### Lifeguard @ Del Amigo Pool Association Jan 2013 – Jan 2014 | Danville, CA • Trained and licensed in CPR and First Response as a Red Cross lifeguard • Responsible for the health and safety of all individuals at the pool • Actively maintained the condition of the pool, bathrooms, and grounds ### Sales Associate @ Baskin Robbins Jan 2011 – Jan 2011 | Danville, CA • Ensured customer satisfaction, operated register, took orders, and scooped ice cream • Responsible for opening and closing store ### Logistics Assistant @ Athenian Wilderness Experience Jan 2011 – Jan 2011 | Danville, CA • Performed preparation work including the purchase and allocation of food and supplies for a month long backpacking trip for a group of 35 high school students • Spent a month in the desert assisting the groups and managing supplies ## Education ### Accelerated software engineering program in focused on full-stack web development. Hackbright Academy ### Introduction to programming in python. Hackbright Academy ### Bachelor of Science in Psychology University of California, Berkeley ## Contact & Social - LinkedIn: https://linkedin.com/in/sarahningram - GitHub: https://github.com/singram11 --- Source: https://flows.cv/sarahingram JSON Resume: https://flows.cv/sarahingram/resume.json Last updated: 2026-03-30