Burlingame, California, United States
• Execute all phases of design research including scoping, research strategy, conducting, synthesizing, insight development and storytelling.
• Become a subject matter expert in labeling, labeling workflows and labeling guidelines
• Composing, annotating, validating data, and reviewing guidelines
• Understand and help incorporate changes shared by cross functional partners to existing workflows, product features, and planned launches.
• Demonstrate a strong understanding of the strengths and weaknesses of different research methods, including when and how to apply them during each product phase, and ability to justify research and design decisions.
• Review labeling vendor team quality metrics and develop weekly project insights via agreed-upon strategies
• Develop research hypotheses to drive alignment on scope, approach, and impact of research.
• Identify how to frame complex research problems, as well as evaluate agencies and vendors to support projects
• Act as a change agent, sparking fresh ideas that elevate the research practice and are infused within our culture and products
• Foster collaboration between Design, Research, Design Operations & Product teams