# Sarah Wood > GTM @ Aikido Location: San Francisco, California, United States Profile: https://flows.cv/sarahwood I am experienced working in technology in Sales, Product, Design, and Business Development in Silicon Valley and Los Angeles in B2B and B2C spaces. I am a proactive problem solver and thrive in ambiguous, challenging roles. I enjoy analyzing customer needs and learning new industries, scaling products, growing customer relationships, collaborating across functions, and driving business growth. I enjoy thinking about what makes an experience better for the user, iterating ideas, and creating beautiful, usable products. Curiosity drives me and I enjoy thinking of new and better ways to approach and solve problems collaboratively. ## Work Experience ### GTM @ Aikido Security Jan 2026 – Present ### Cybersecurity | GTM @ UpGuard Jan 2023 – Jan 2026 Securing companies and their supply chain's sensitive data Build relationships with customers and prospects Run engaging demos Lead field marketing events Product led growth ### Photography mentor @ Venice Arts Jan 2023 – Jan 2024 Provide a sequenced, Media Arts Education curriculum, college success programs, and creative career development to low-income young people from throughout Los Angeles, work with photoshop, teach technical photography ### Product Designer @ Tech9 Jan 2023 – Jan 2023 Software development agency product designer FinTech & entertainment tech Develop design systems, establish design framework, conduct user research Develop wireframes, high fidelity designs in Figma, apply material design Work directly with product managers, engineering teams, clients ### Senior Product Designer @ franki Jan 2022 – Jan 2022 • Consumer mobile/social media/video review platform •. Responsible for product strategy, UI Design leading to growth of app • Lead user research and present findings to executive team • Designed new onboarding, user profile, other social features and app design updates • Ideate innovative new features • Collaborate with engineering, product managers to ship new features • Led design thinking exercises to iterate product ### Product Designer @ MD Guru Jan 2020 – Jan 2022 | San Francisco Bay Area • Lead UX and UI designer responsible for product and web design • Developed UX, UI, content, and features for website • Collaborated with company leaders including founder, lead engineers, and product managers to articulate, shape, and lead product vision • Used Balsamiq and Figma to create sketches, wireframes, mockup, and clickable prototypes • Designed search, analytics display, profile display, and appointment navigation features • Designed illustrations and graphics to communicate product intention including company logo • Performed user research and usability testing, improved usability • Defined user flows ### Customer Success @ GoGuardian Jan 2020 – Jan 2021 Received Unsung Hero Award For Going Above And Beyond Even When No One Is Watching Successfully managed a $1million+ pipeline and book of business Collaborated with product managers to collect and relay user feedback ### Account Executive @ GoGuardian Jan 2019 – Jan 2020 | Greater Los Angeles Area GoGuardian software helps schools easily manage their devices, better understand their students, and keep them safer online. • Build lasting relationships with clients, teachers, and schools • Develop sales strategy and design email campaigns to engage prospects • Present demos, negotiate and close deals ### Business Development @ Skedulo Jan 2018 – Jan 2019 | San Francisco Bay Area Engaged with over 1000 prospects a month through outbound calls and emails Communicated vision and complex, technical product to prospects Created high value opportunities for Account Executives ### Customer Success @ Modsy Jan 2017 – Jan 2018 | San Francisco • Managed projects for tracking, collecting, and organizing data and feedback contributing to company’s method of gauging customer success • Responsible for inbound consumer sales inquiries, discerning which package best fit their needs, and provided onboarding support • Managed external communications with Partner customers and internally with Partner stylists • Effectively managed customer communications regarding services, orders, designs, and online interactive tools through email, LiveChat, and phone calls, managing more than 100 customer issues daily • Managed customer projects, and coordinate and connect with Product, Operations, and Engineering teams to ensure projects meet completion deadlines • Troubleshot customer issues, escalated when necessary, and helped style and complete projects for Modsy customers • Managed Twitter account to help shape Modsy’s public image ### Customer Service and Operations Team @ Next Insurance Jan 2017 – Jan 2017 | Palo Alto • Provided excellent support over the phone to prospective clients, partners, and small business owners while using Zendesk software • Data mining, analysis, and assisting product team with special projects • Worked effectively with a team at a fast moving startup to tackle various issues • Managed a high volume workload to meet deadlines and streamlined workflow processes ### Foreign English Teacher @ CIEE Council on International Educational Exchange Jan 2015 – Jan 2016 | Thailand Secondary School Teacher • Instructed secondary levels grades 8-12 in English conversation • Focus on practical and professional English language development • Prepared appropriate educational materials • Lesson planning • Classroom management • Organized, led, and participated in school wide activities, ceremonies, and functions • Led English camp activities and volunteering efforts at hill tribe sister school Primary School Teacher • Full time teacher for Prathom 1 (first grade) level • Instruct Prathom 1 in English, Mathematics, Science, and Health subjects • Instruct Prathom 1-3 in Art subject • Focus on students' cognitive development and building skills through planned engaging, creative lessons and activities • Emphasis on reading and phonics ### Instructional Student Assistant @ California Polytechnic State University Jan 2014 – Jan 2015 • Independently instructing a class of 24 students • College of Architecture and Environmental Design Introductory class • Performing teaching and grading duties • Administering course materials and assignments • Mentoring and tutoring responsibilities ## Education ### Bachelor of Science (B.S.) in City/Urban, Community and Regional Planning California Polytechnic State University-San Luis Obispo ### High School Diploma Monte Vista High School ### Springboard Jan 2021 – Jan 2022 ## Contact & Social - LinkedIn: https://linkedin.com/in/sarah-wood-180 --- Source: https://flows.cv/sarahwood JSON Resume: https://flows.cv/sarahwood/resume.json Last updated: 2026-03-25