Promoted to Team Lead to act as interim manager during managerial leave. Lead strategic initiatives to drive innovation, streamline best practices, and align the team to do our best, most impactful work. Mentor team members and represent team with leadership.

Manage cross-cloud retail demos used by thousands of Solution Engineers and go-to-market teams at Salesforce.

Orchestrate the strategic creation and promotion of intricate, multi-cloud demos supporting new product launches, acquisitions, industry scenarios, and field innovations within the retail demo environment

Develop and maintain demo scripts and how-to documentation to enable Solution Engineers to deliver value-driven product demos

Lead enablement sessions and deliver release communication

Serve as the lead designer and brand owner of the Northern Trail Outfitters (NTO) brand; a fictitious company built to mimic a best-in-class, real-world retailer implementing 100% live Salesforce products across clouds

Lead strategic workshops to optimize operational standards, foster team alignment and enhance productivity

• Designed UX and branding projects across web, mobile, and app platforms, primarily in the food and beverage industries including one of Eater's Top 2024 Restaurants, Besharam (besharamrestaurant.com)

• Conducted user research, created wireframes, design systems, prototypes and user flows to gain insight and ensure an end product with meaningful user value

• Collaborated with clients and developers to craft usable and inclusive digital interfaces

• Charged with creating and implementing comprehensive communication action plan to target different funder segments to achieve fundraising goal

• Cultivated high level donors

• Oversaw gift processing and managed donor CRM (Salesforce)

• Exceeded fundraising goal each year, exceeding previous goals during the first virtual gala in 2020

• Designed virtual conference platform and visual assets catered to the accessibility needs of the community

• Crafted graphic fundraising and accessibility toolkits for various campaigns, including the first ever international myotonic dystrophy awareness day

• Drove fundraising and donor development, managed Salesforce database

• Acted as liaison between staff, board and community; managed CEO transition