• Led the end-to-end design process, from identifying user requirements to creating user flows, wireframes, and high-fidelity rapid prototypes for internal and client-facing AI projects.

• Coordinated and executed User Acceptance Testing (UAT) with stakeholders to validate real-world usability, ensure business requirements were met, and secure final sign-off for deployment.

• Closely collaborated with cross-functional teams like AWS digital innovation, AWS Sr. Solution architects, developers, designers, and product managers to design AI-driven solutions for clients.

• Spearheaded the ideation and execution of branding and visual design strategies for internal projects across a variety of platforms, including websites, apps, TV, and print design.

• Evaluated student assignments in digital arts, assessing their proficiency in software such as Photoshop, Illustrator, and InDesign.

• Monitored and tracked student performance, providing feedback and guidance to help individuals improve their digital design skills and achieve better results in their coursework.

• Managed a 6-member QA team in performing functional, regression, and exploratory testing to detect workflow inefficiencies and improve overall customer experience and feature stability.

• Owned Device OS testing reports and wiki documentation, consolidating cross-device results and maintaining version control for monthly releases.

• Executed device flashing workflows and watch firmware upgrade tests using both manual and OTA methods to validate compatibility, performance, and stability across EVT, DVT, and PVT hardware build stages.

• Worked in an agile environment and contributed to sprint planning, retrospective analysis, and new feature testing.

• Created testcases and test plans based on the information provided in the developer's functional documentation.

• Led root cause analysis (RCA) sessions for high-impact defects, identifying underlying issues and implementing preventive actions to avoid recurrence.

• Directed E2E feature validation for new product releases, ensuring high-quality user experiences before beta deployment.

✦ Performed functional and non-functional testing (Regression, Smoke, OTA, E2E, Ad-hoc) for 'Amazon Halo' fitness watch mobile application. Identified and logged 350+ 𝐝𝐞𝐟𝐞𝐜𝐭𝐬 that resulted in a 25% improvement in release quality.

✦ Executed Testcase’s from Testrail and reported bugs in Jira if there is any deviation in Quality of the product.

✦ Contributed to test suite optimization which reduced the overall testcase count & supported the transformation of ad-hoc bug scenarios into test cases.

✦ Performed 𝐁𝐮𝐢𝐥𝐝 𝐀𝐜𝐜𝐞𝐩𝐭𝐚𝐧𝐜𝐞 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 (𝐁𝐀𝐓) on the latest pipeline builds to verify stability, core functionality, and readiness for further QA testings.