# Saran Nithissh Ramesh > UX Designer at AWS Cloud Innovation Center | Ex-SW QA @ Amazon | MS in HCI at ASU | Open to Full-time roles Location: Santa Clara, California, United States Profile: https://flows.cv/sarannithisshramesh ## Work Experience ### UX Designer @ ASU Artificial Intelligence Cloud Innovation Center Jan 2024 – Present | Scottsdale, Arizona, United States - Led the end-to-end design process, from identifying user requirements to creating user flows, wireframes, and high-fidelity rapid prototypes for internal and client-facing AI projects. - Coordinated and executed User Acceptance Testing (UAT) with stakeholders to validate real-world usability, ensure business requirements were met, and secure final sign-off for deployment. - Closely collaborated with cross-functional teams like AWS digital innovation, AWS Sr. Solution architects, developers, designers, and product managers to design AI-driven solutions for clients. - Spearheaded the ideation and execution of branding and visual design strategies for internal projects across a variety of platforms, including websites, apps, TV, and print design. ### Course Grader - Photoshop, Illustrator and InDesign @ ASU Herberger Institute for Design and the Arts Jan 2023 – Jan 2024 | Tempe, Arizona, United States - Evaluated student assignments in digital arts, assessing their proficiency in software such as Photoshop, Illustrator, and InDesign. - Monitored and tracked student performance, providing feedback and guidance to help individuals improve their digital design skills and achieve better results in their coursework. ### Senior Quality Service Associate (Amazon Halo - Fitness Watch) @ Amazon Jan 2021 – Jan 2022 | Chennai, Tamil Nadu, India - Managed a 6-member QA team in performing functional, regression, and exploratory testing to detect workflow inefficiencies and improve overall customer experience and feature stability. - Owned Device OS testing reports and wiki documentation, consolidating cross-device results and maintaining version control for monthly releases. - Executed device flashing workflows and watch firmware upgrade tests using both manual and OTA methods to validate compatibility, performance, and stability across EVT, DVT, and PVT hardware build stages. - Worked in an agile environment and contributed to sprint planning, retrospective analysis, and new feature testing. - Created testcases and test plans based on the information provided in the developer's functional documentation. - Led root cause analysis (RCA) sessions for high-impact defects, identifying underlying issues and implementing preventive actions to avoid recurrence. - Directed E2E feature validation for new product releases, ensuring high-quality user experiences before beta deployment. ### Quality Service Associate - (Amazon Halo - Fitness Watch) @ Amazon Jan 2019 – Jan 2021 | Chennai, Tamil Nadu, India ✦ Performed functional and non-functional testing (Regression, Smoke, OTA, E2E, Ad-hoc) for 'Amazon Halo' fitness watch mobile application. Identified and logged 350+ 𝐝𝐞𝐟𝐞𝐜𝐭𝐬 that resulted in a 25% improvement in release quality. ✦ Executed Testcase’s from Testrail and reported bugs in Jira if there is any deviation in Quality of the product. ✦ Contributed to test suite optimization which reduced the overall testcase count & supported the transformation of ad-hoc bug scenarios into test cases. ✦ Performed 𝐁𝐮𝐢𝐥𝐝 𝐀𝐜𝐜𝐞𝐩𝐭𝐚𝐧𝐜𝐞 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 (𝐁𝐀𝐓) on the latest pipeline builds to verify stability, core functionality, and readiness for further QA testings. ## Education ### Master of Science - MS in Human Computer Interaction / User Experience (UX) Arizona State University ### Bachelor’s of Engineering in Electronics and Instrumentation Anna University Chennai ## Contact & Social - LinkedIn: https://linkedin.com/in/sarannithisshr - Portfolio: https://snr.framer.website/ --- Source: https://flows.cv/sarannithisshramesh JSON Resume: https://flows.cv/sarannithisshramesh/resume.json Last updated: 2026-04-13