# Sara Ribaudo

> Product Designer

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/sararibaudo

## Work Experience
### Product Designer @ Jama Software
Jan 2023 – Present

### Associate Product Designer @ Jama Software
Jan 2022 – Present | Remote

### UI/UX Designer @ Perpetual
Jan 2021 – Jan 2022 | New York, New York, United States

### User Experience Researcher & Content Strategist @ Pratt Institute Libraries
Jan 2018 – Jan 2018 | Brooklyn, New York
- Participated in stakeholder workshop to gather insights
- Identified current voice and tone of the current content, and provided recommendations
- Organized a card sort and tree test to create a proposed Information Architecture that relfects user priorities and the company’s mission statement

### Usability Analyst @ Social Solar NYC
Jan 2018 – Jan 2018 | Greater New York City Area
-Drafted script, screening questions, pre test, post test questionnaire for in-person user tests
- Communicated tailored recommendations for client’s website and prototype that will yield increase usability based on data from user tests

### Concierge & Guest Service Agent @ Library Hotel by Library Hotel Collection
Jan 2016 – Jan 2017 | Greater New York City Area
- Assisted guests with requests regarding reservations, transportation, tickets, and directions
- Liaised with internal departments to ensure operations ran smoothly within hotel
- Answered and directed all phone calls within the first ring; answered guest email inquiries and online chats in a professional, succinct, and timely manner
- Input guest information and notes regarding on-goings throughout the day, such as package deliveries, guest complaints, early checkouts, late arrivals, special amenities, and guest requests into computer software
- Quickly came up with creative and effective solutions to guest complaints

### Audiological Assistant @ H.E.A.R.S. Audiology, P.C.
Jan 2014 – Jan 2016 | Smithtown, NY
- Observe and assist with pediatric, geriatric, and VA patient audiological evaluations
- Assemble and service hearings aids for patients
- Answer phones, schedule appointments and register new patients
- Draft a portion of Auditory Processing Disorder reports for Supervisor
- Clean and organize audiological equipment
- Create pricing sheets and supporting documents

### English Second Language Tutor @ Intensive English Center
Jan 2015 – Jan 2015 | Stony Brook, NY
-Tutored international students in English speaking skills, grammar and pronunciation
- Facilitated conversation with groups of up to three students
- Answered and transferred phone calls, and took detailed messages.
- Prepared paperwork for ESL teachers, graded student homework assignments


## Education
### Master of Science - MS in Information Experience Design
Pratt Institute

### Bachelor of Arts (B.A.) in Linguistics
Stony Brook University


## Contact & Social
- LinkedIn: https://linkedin.com/in/sara-ribaudo

---
Source: https://flows.cv/sararibaudo
JSON Resume: https://flows.cv/sararibaudo/resume.json
Last updated: 2026-04-13