# Sarat Chandra A. > Product Designer @ Databricks | 5+ years in B2B SaaS | Prev. @ Cisco Location: Mountain View, California, United States Profile: https://flows.cv/saratchandraa I design intuitive, scalable digital products that bridge user needs and business goals — blending UX strategy, visual craft, and technical fluency. Since 2019, I’ve designed for startups, global enterprises, and innovation labs across web3, CPaaS, SaaS, IoT, healthcare, and retail, delivering measurable impact: • Crashr (Web3) → Led end-to-end redesign of a multi-asset trading platform, projected to double user transactions and boost retention by 20%. • Cisco Webex Connect (CPaaS) → Rebranded and re-architected the platform, driving $1.27M in revenue growth. • ESN Energy Insights (IoT) → Researched and designed an IoT-driven analytics platform for manufacturers, integrating environmental, market, and business model insights. • Goavega Software (B2B/B2C) → Designed and Delivered platforms that increased operational efficiency by 20% and engagement by 25%. Core Skills UX Design • UI Design • Product Design • Design Systems • Prototyping • User Research • Interaction Design • Information Architecture • Accessibility • Business Model Design • Cross-Functional Collaboration What I bring to teams I thrive in environments where ownership is shared, collaboration is open, and everyone feels invested in the outcome. I’ve mentored 40+ designers and innovators on aligning design with business viability, pricing, and go-to-market strategy. My engineering background bridges communication with developers, ensuring designs ship as envisioned. Always curious. Always iterating. Always designing for both people and outcomes. ## Work Experience ### Product Designer @ Databricks Jan 2025 – Present | United States - Designer on the Employee Experience Team - Leading the UX for BrickRoad B2B Product Intelligence and Support management tool - BrickRoad is a Feature Roadmapping, prioritization, customer and stakeholder feedback/request tracking and intelligence - internal tool for Databricks R&D and Field teams ### Product Designer & AI Specialist @ Collabo XD Jan 2025 – Jan 2026 - Building Quest Staffing’s website by leading discovery, competitor review, IA, and a brand guide, designing for better SEO, CRO, and analytics. Result: stronger lead quality and a site set up to scale. - Performing user's discovery, research and testing to enable an Agentic workflow mapping and design using n8n, Apollo.io, etc., for a Financial forensic Expert witness firm - Veritas Analytics LLC in lead generation, communication and client onboarding automation - Defining a statewide training plan for IN.gov by interviewing 20+ webmasters, building personas, and aligning to DOJ and WCAG. Prototype modules and test with 6–10 users. Plan supports a 19-month rollout to upskill 100+ webmasters. - Improved a hospital client’s service model through field research in ERs, 12+ clinician interviews, and journey mapping. Exposed key gaps that shaped staffing and rollout. ### Product Designer @ Crashr Jan 2024 – Jan 2025 - Increased projected retention by 20% and cut drop-off by 15% by redesigning onboarding, chain switching, and tradin flows of a web3/blockchain - multi-chain asset trading platform using session analytics and task studies. - Reduced mis-taps on mobile and sped up decisions by applying gesture based interactions on mobile and making fees and royalties explicit on web. - Shipped faster with fewer UI regressions by building a reusable component set for asset cards, batch actions, and royalty settings with clear accessibility cues. ### Product Designer @ Comet Lab (Convergent Media and Exploratory Technologies Lab) Jan 2024 – Jan 2025 | Indianapolis, Indiana, United States - Cut search time by 70% in task tests for SAVI.org by reworking IA, navigation, filters, and result summaries and shifting the product direction to be a map based, GIS platform. - Ran stakeholder workshops and prototyped AI-assisted summaries and natural language queries. Created a shared roadmap that tied user value to business goals. ### Graduate Teaching Assistant - IoT Interface Design for Business Innovation @ Indiana University Indianapolis Jan 2024 – Jan 2025 | Indianapolis, Indiana, United States Held the position of Teaching assistant for 2 semesters mentoring students in the area of Design for business innovation and IoT systems ### Research Assistant @ Indiana University Indianapolis Jan 2023 – Jan 2024 | Indianapolis, Indiana, United States ### Product Designer @ Cisco Jan 2021 – Jan 2023 | Hyderabad, Telangana, India - Drove $1.27M in revenue impact by leading 0 to 1 redesigns, rebuilding IA, unifying admin and operator journeys across Webex connect and the CPaaS suite. - Lifted productivity and usage by 50% by redesigning key flows such as Brands and Campaigns, built custom design patterns that helped transform legacy systems such as number routing, further refined by usability tests and web analytics data. - Lowered support tickets by 10% by unifying central and system admin dashboards by building a custom WCAG-aligned CPaaS design system under Cisco’s Momentum design system. - Grew WhatsApp and Meta traffic 4X by designing embedded sign-up and channel orchestration flows for messaging capabilities. ### Product Designer @ Goavega Software Inc Jan 2020 – Jan 2020 | Bengaluru, Karnataka, India - Shipped products across healthcare, retail, and enterprise. Raised an auction app engagement by 24% and cut onboarding time by 15%. - Launched a remote triage flow for a COVID risk tool, increasing its adoption by 30%. ### Co-Founder and Chief Design Officer @ Tabdeel Studios Training and Consultancy (OPC) Private Limited Jan 2017 – Jan 2020 | Bengaluru, Karnataka, India - Directed product design and creative strategy for digital commerce, retail, and edtech projects, managing a team to launch solutions such as a cosmetic e-commerce platform (600–800 orders weekly) and web infrastructure for local businesses to facilitate WhatsApp-based order systems. - Established and documented comprehensive brand and design guidelines, ensuring a unified approach across all client projects. - Mentored cross-disciplinary teams, developing junior designers and developers, and instilling collaborative, user-centred workflows. - Conducted in-depth market research and competitor analysis to inform ecosystem and product design for high-profile clients including Tata’s edtech initiative. - Implemented scalable design protocols and process improvements that increased team productivity and reduced delivery timelines. ### Front-end Developer @ doodleblue Innovations Jan 2018 – Jan 2019 | Chennai, Tamil Nadu, India ## Education ### Master's degree in Human Computer Interaction Indiana University Indianapolis ### MTech Integrated in Computer Software Engineering Vellore Institute of Technology ### Professional UI UX Designer in UI UX Design DesignBoat UI/UX School ## Contact & Social - LinkedIn: https://linkedin.com/in/sarataddepalli - Portfolio: https://saratchandraaddepalli.com/ --- Source: https://flows.cv/saratchandraa JSON Resume: https://flows.cv/saratchandraa/resume.json Last updated: 2026-04-13