Benchmarking and analysis of data for Commercial Sales

Bi-Weekly management and analysis of payroll audit

Running and managing daily, weekly, and monthly reports of sensitive material for the Sales program

Responsible for formatting and loading daily work to Commercial Sales teams and Offline teams

Build, modify, and manage query activity in Microsoft Access

Knowledge of Commercial and Residential lead and sales processes from start to finish

Partnered with IT and Sales Ops to develop automated process, management and ROI tracking

Program Management support for Residential Sales teams, Retail teams, Commercial Sales teams and field personnel

Identifying coaching and training opportunities for Commercial sales teams, Offline teams, Retail stores and providing performance support and development

Responsible for monitoring work adherence in various workforce systems for both Commercial and Residential

Strong partnership with Marketing team and responsible for designing, maintaining, and communicating incentives companywide

Daily support for Commercial Sales teams: Regional Sales Managers and Account Executives

Knowledge of Marketing and promotion initiatives throughout Frontier Communications

Managing Take the Lead product promotion audits; regional and companywide