Our team at Microsoft has advanced Azure for Operators by integrating AI-powered insights, automating testing, and refining architecture, contributing to a significant reduction in bug detection times.
2024 — Now
Burlington, Massachusetts, United States
Built the AI-powered RPS Insights framework that generates real-time recommendations for global datacenter build planning, reducing planner analysis cycles and improving decision accuracy. 
Developed the Network Planner Assessment Tool using OpenAI to automatically evaluate regional and parcel impact scenarios, cutting review time from hours to minutes. 
Engineered real-time synchronization between SOM (Signal Order Management) and RPS across 50+ order types, reducing order proposal workflows by 75% and eliminating system-switching for planners. 
Delivered core components of the OneMDM → RPS migration by implementing metro-specific business rules, context-aware UI behaviors, and fault-tolerant data integration. 
Redesigned the RND Layout Engine, decoupling rendering components and resolving long-standing layout failures impacting 50+ planners. 
Led the EV2 migration for RPS Order Management, removing all S360 security blockers, enforcing modern TLS compliance, and restoring deployment velocity. 
Developed reliable multi-region data synchronization pathways across SOM, CSPW, and RPS, reducing data integrity issues across planning workflows.
2023 — 2024
Burlington, Massachusetts, United States
Led strategic initiatives in software engineering, driving AI-powered insights integration, automated testing solutions, and optimized architecture for Microsoft's Azure for Operators insights platform.
Key Accomplishments:
Created an AI Insights Python framework for mobile network testing, analyzing logs, time-series data, call model traces, and performing anomaly detection & core dump analysis. Utilized sentiment analysis and GPT4 for log analysis, working closely with Microsoft Research, drastically reducing bug detection and RCA time from 2 hours to 5 minutes.
Developed auto-ticketing and duplicate incident tracking system using OpenAI LLMs and sentence embeddings, enabling automatic RCA identification and resolution for new incidents, enhancing issue detection for major customers such as AT&T, Etisalat, 3UK, decreasing incident time and contributed to a projected $4.6 million in savings.
Developed end-to-end smoke, soak, and resiliency Python test suites via Azure DevOps Pipelines, adopted by over 5 teams, achieving a 95% reduction in manual testing hours and saving approximately 110 hours monthly
Led major infrastructure development and architecture refactors in Azure, deploying multiple production-grade Kubernetes clusters with Azure Key Vault, Application Gateway, enhancing security and deployment efficiency.
Conducted Azure GPT training for 143 developers, contributed to multiple AI-related patents, authored a white paper on Iterative Testing, and led tech sessions on AI and Machine Learning fundamentals.
Patents Filed: AI-BASED ROOT CAUSE ANALYSIS FOR TELECOMMUNICATIONS SYSTEMS & SMART PROMPT GENERATOR FOR GPT MODELS
2022 — 2023
Burlington, Massachusetts, United States
Working in an Agile train environment to develop and deliver microservices for CVS Health clients. Engaged in the identity access management train and played a key development role in year-long authentication platform migration.
Lead developer on identity access management microservice used to authenticate users for a major CVS Health client
Developed additions to existing automated testing application to support next generation authentication methods
Worked closely with system architecture team to integrate performance optimizations into end-to-end systems
Mentor and leader for several members onboarding onto the team, providing in-depth knowledge transfers to peers
2019 — 2021
Boston, Massachusetts
Lead developer on company’s primary video analytics tool that allows fellow developers to monitor camera performance, view realtime detection statistics, and add actionable information to cameras
Created, trained, and tested one of two machine learning models that is used to provide venue occupancy counts
Refactored video analytics codebase and made improvements that greatly reduced false positive and error rates
Education
University of Massachusetts Amherst