# Sathya Jayabalan

> Product | 0→1 execution | Entrepreneurship | Wharton

Location: San Francisco, California, United States
Profile: https://flows.cv/sathya

I’m a Product Manager with 8+ years of experience building and scaling products from 0 to 1. I specialize in turning business strategy into high-impact, customer-centric solutions across SaaS, digital platforms & fintech ecosystems. I own the full product lifecycle from vision and strategy through execution, launch & growth — while consistently delivering measurable results.
 
A key achievement was leading the development and launch of a customer platform that scaled into a million-dollar business line. This success stemmed from deep user empathy combined with rigorous, data-driven decision-making to build solutions customers truly love.
 
My core expertise is defining and executing product strategy for customer-facing platforms, especially in sales enablement & customer support. I create clear, compelling product visions that align business goals with user needs, then translate them into structured, outcome-oriented roadmaps. I lead quarterly roadmap planning, prioritizing features by impact, feasibility & long-term value, while regularly presenting progress and insights to senior stakeholders.
 
I bring strong skills in market research, competitive analysis & customer discovery. I continuously identify emerging trends, uncover pain points & spot opportunities for differentiation. Through close engagement with customers & internal teams, I validate ideas, refine direction & ensure we solve the right problems.
 
I thrive in execution. I collaborate closely with engineering, UX, sales, marketing & operations to deliver scalable, high-quality products on time. I excel at building alignment across teams & geographies, accelerating delivery, and maintaining strong feedback loops.
 
Recently, I’ve focused on integrating Generative AI & Agentic AI into products. I work with engineering & data teams to prototype, test, and launch intelligent features that enhance customer experiences, automate workflows, and drive efficiency and personalization.
 
My product philosophy is straightforward: take full ownership, maintain radical clarity execute relentlessly. Build what matters, validate with data & scale what works.
 
Beyond core PM work, I’m actively building an entrepreneurial path by acquiring and operating small businesses. I take a hands-on, operator-led approach not just buying, but improving and growing them. Leveraging my product and systems-thinking background, I identify inefficiencies and optimize operations. I believe the best businesses are run by operators who master both strategy and execution, and I apply this mindset to every product and venture.

## Work Experience
### Founder @ AINSPIRE
Jan 2025 – Present | California, United States
As a Founder of AINSPIRE LLC, i am responsible for:

• Defining the company’s long-term vision and growth strategy
• Identifying and launching subsidiary ventures
• Overseeing AI technology implementation across businesses
• Managing corporate governance and financial oversight
• Leading partnerships, investments, and expansion initiatives
• Driving innovation and operational excellence

Under my leadership, AINSPIRE LLC aims to build a diversified portfolio of technology-enabled businesses designed for sustainable growth and long-term value creation.

### Associate Product Manager @ Ascend Fundraising Solutions
Jan 2023 – Jan 2024 | Toronto, Ontario, Canada
In this role, I led the end-to-end development of a software product designed to automate lottery-based fundraising for non-profit organizations like Healthcare, NGO, etc. Leveraging advanced technologies like AI-driven marketing and self-service kiosks, the platform streamlined the sale of raffle tickets, significantly boosting fundraising efforts. I was deeply involved in feature development, which culminated in creating the highly successful Multi-Charity business model, generating millions in revenue. My work on automating processes reduced manual effort, minimized human errors, and achieved a 100% error-free system. This automation not only enhanced operational efficiency but also provided a scalable solution for non-profits to meet their fundraising goals.

### Product Designer @ Ascend Fundraising Solutions
Jan 2020 – Jan 2023 | Toronto, Ontario, Canada

### Designer Consultant @ Unknown
Jan 2015 – Jan 2021
As a digital designer freelancer, your responsibilities may include:

Design-related tasks:

1. Creating visual concepts and designs for websites, mobile apps, social media, and other digital platforms.
2. Designing user interfaces (UI) and user experiences (UX) for various digital products.
3. Developing wireframes, prototypes, and high-fidelity designs.
4. Creating visual elements such as icons, graphics, and animations.
5. Designing email newsletters, banners, and other marketing materials.

Client communication and project management:

1. Understanding client requirements and goals.
2. Discussing project scope, timeline, and budget.
3. Providing design concepts and revisions based on client feedback.
4. Managing project timelines and meeting deadlines.
5. Communicating design decisions and rationale to clients.

Technical skills:

1. Proficiency in design tools like Sketch, Figma, Adobe XD, Photoshop, and Illustrator.
2. Knowledge of front-end development basics (HTML, CSS, JavaScript).
3. Familiarity with design systems and accessibility guidelines.
4. Understanding of responsive design and mobile-first approach.
5. Familiarity with version control systems like Git.

Business and administrative tasks:

1. Creating and managing invoices, contracts, and agreements.
2. Marketing yourself and your services to attract new clients.
3. Maintaining a professional online presence (portfolio, website, social media).
4. Staying up-to-date with industry trends and best practices.
5. Managing taxes, expenses, and other business finances.

Deliverables:

1. Design files (Sketch, Figma, Adobe Creative Cloud).
2. Design specifications and style guides.
3. Prototypes or interactive designs.
4. Written design rationale and documentation.

Types of projects:

1. Website design and redesign.
2. Mobile app design.
3. Social media campaign design.
4. Email marketing design.
5. Branding and identity design.
6. UI/UX design for software applications.
7. E-commerce website design.

### Product Manager @ Cineplex Digital Media
Jan 2019 – Jan 2020 | Toronto, Ontario, Canada
In my role, I supported the Product Manager in shaping the product vision and strategy for the Kiosk. I conducted user research and worked closely with UX/UI designers to develop wireframes and prototypes. I played a key role in crafting go-to-market strategies, focusing on product positioning, messaging, and competitive differentiation. By analyzing performance metrics, I provided actionable insights that enhanced product features and customer satisfaction. My coordination with cross-functional teams streamlined product releases, cutting time to market by 15%.

### Sr. Digital Producer and Manager @ St. Joseph Communications
Jan 2017 – Jan 2018 | North York, Ontario, Canada
I led the product strategy and roadmap for a new SaaS platform, which resulted in a 30% increase in customer acquisition within six months. By collaborating closely with engineering, design, and marketing teams, we successfully launched three major product features that enhanced the user experience and reduced churn by 15%. I analyzed market trends and customer feedback to prioritize enhancements, leading to a 20% boost in feature adoption.

### Lead Product Designer & Coordinator @ Pillowseed
Jan 2012 – Jan 2017 | Singapore
I assisted in developing and executing the product roadmap for a B2B analytics tool, contributing to a 15% growth in our enterprise customer base. By conducting user interviews and usability testing, I gathered valuable feedback and pinpointed areas for improvement. I also streamlined product development processes, which reduced the time-to-market for new features by 20%.

### Designer @ Adoro Multimedia
Jan 2010 – Jan 2011


## Education
### Professional Certificate in Product Management & Strategy
Wharton Executive Education

### Master of science in Digital Media Technology
Nanyang Technological University Singapore

### Bachelor of Technology in Information Technology
Anna University Chennai

### Diploma in Computer Engineering
SUGUNA COLLEGE OF ENGINEERING


## Contact & Social
- LinkedIn: https://linkedin.com/in/sathya-jayabalan

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Source: https://flows.cv/sathya
JSON Resume: https://flows.cv/sathya/resume.json
Last updated: 2026-04-13