I lead a design team shaping Omnissa’s AI-powered Digital Employee Experience (DEX) platform — translating enterprise telemetry and intelligence into operational systems that improve how IT organizations support their workforce.

Our work transforms real-time signals into structured workflows: surfacing emerging issues, guiding investigation, and enabling resolution through a blend of automation and human judgment. In parallel, we design experiences across Intelligent Hub and related productivity and security applications that keep employees connected, supported, and secure in their daily work.

Beyond product direction, I focus on strengthening the design organization — elevating system-level thinking, fostering experimentation, and aligning design more closely with platform and business strategy. This collective progress contributed to Omnissa’s recognition as a Visionary in Gartner’s 2025 DEX Magic Quadrant, reflecting both product maturity and cross-functional collaboration at scale.

I joined VMware as a Lead User Experience Designer, where I led the creation of Workspace ONE Intelligent Hub by consolidating fragmented apps into a single employee experience platform. Launched across iOS, Android, macOS, Windows, and Web, it became one of VMware’s most widely adopted products, reaching over 5 million employees worldwide.

As Hub matured, I advanced to Staff Product Designer II, expanding its capabilities with AI-driven recommendations, IT support, workflow automation, conversational bots, and advanced security — features that helped establish it as VMware’s flagship employee experience product.

By 2022, I took on broader design leadership for the Digital Employee Experience (DEX) solution. I began with the AI-powered Experience Management solution — applying telemetry, analytics, and insights to drive proactive remediation — and expanded into productivity and security apps (mail, calendar, file management, browser, virtual apps, remote support). These components formed a holistic DEX ecosystem that unified employee experience and IT visibility.

In this role, I was recognized as a design leader, guiding designers, setting product direction, and collaborating with PMs and engineers. This experience laid the foundation for my current role as a Senior Product Design Manager at Omnissa.

I led design for an FDA-regulated in-home urinalysis mobile app (iOS, Android), revamping the experience for usability and compliance during the submission process. My role combined deep attention to medical UX with the constraints of regulation and patient usability.

Beyond the core product, I also supported go-to-market efforts — shaping branding, e-commerce, packaging, and marketing media — giving me a rare chance to bridge regulated product design with consumer-facing storytelling.

As part of the Apple partnership, I participated in Enterprise Design Workshops in Cupertino, working with cross-industry teams to envision how iOS apps could transform enterprise workflows. I acted as a hands-on iOS design evangelist, supporting teams through the design process and contributing to workshop outcomes.

In parallel, I created design system resources — including a widely adopted Sketch UI Kit — that standardized enterprise app components and accelerated delivery across teams.