I joined VMware as a Lead User Experience Designer, where I led the creation of Workspace ONE Intelligent Hub by consolidating fragmented apps into a single employee experience platform. Launched across iOS, Android, macOS, Windows, and Web, it became one of VMware’s most widely adopted products, reaching over 5 million employees worldwide.
As Hub matured, I advanced to Staff Product Designer II, expanding its capabilities with AI-driven recommendations, IT support, workflow automation, conversational bots, and advanced security — features that helped establish it as VMware’s flagship employee experience product.
By 2022, I took on broader design leadership for the Digital Employee Experience (DEX) solution. I began with the AI-powered Experience Management solution — applying telemetry, analytics, and insights to drive proactive remediation — and expanded into productivity and security apps (mail, calendar, file management, browser, virtual apps, remote support). These components formed a holistic DEX ecosystem that unified employee experience and IT visibility.
In this role, I was recognized as a design leader, guiding designers, setting product direction, and collaborating with PMs and engineers. This experience laid the foundation for my current role as a Senior Product Design Manager at Omnissa.