✶ Lead all phases of the design process for Marqeta’s DocsAI product, working closely with PM, engineering, and design leadership to launch an interactive AI chatbot using Chat GPT
✶ Lead all phases of the design process for Marqeta’s RiskControl product
✶ Lead discovery research efforts to create product vision and design strategy for Review Manager feature, collaborating closely with PM and engineering successfully onboard new customers
✶ Create interactive mobile prototypes to demonstrate Marqeta’s key capabilities to high-value prospects
✶ Researched & designed major feature that had 3x the upgrade rate of the overall product
✶ Led the design of a key change to onboarding flow, increasing activation rate by ~25%
✶ Designed mobile billing functionality for iOS and Android apps, enabling major new revenue stream
✶ Led interactive, online workshops for 70+ team members
✶ Led workshops with design team and engineers to create component driven development process using a React design system, managed engineering intern to customize React components