# Savyasachi Gupta > Senior SWE @ HubSpot | Cited 350+ times | Featured on Times Square, NYC | Top 1% on topmate.io Location: Austin, Texas, United States Profile: https://flows.cv/savyasachigupta I’m a Senior Software Engineer at HubSpot, where I focus on using my Java skills (honed for the past 13 years) to build the best experience for customers who use HubSpot by working in the Index Page team (i.e., the entry point of HubSpot CRM). To manage high traffic, I build efficient, robust, and highly scalable solutions for the backend team. Previously, I was a Software Engineer at Visa Inc., where I worked on automating the applications used by human agents at Visa Contact Centers that handle over 100k calls every week, saving thousands of man-hours. Additionally, I worked on creating automation for handling dispute cases by cardholders, which is estimated to save a million dollars annually in dispute analysts’ time. In my spare time, I focus on independent research to develop innovative Computer Vision solutions for smart cities and have published seven articles with 300+ citations. If these topics interest you, please drop me a message/request on LinkedIn. I’m always happy to connect with new folks and discuss interesting stuff. ## Work Experience ### Senior Software Engineer @ HubSpot Jan 2025 – Present | United States ### Software Engineer @ HubSpot Jan 2024 – Jan 2025 | Cambridge, Massachusetts, United States ▪️ Developed AI algorithms to optimize the CRM Index Page, improving user experience and increasing customer engagement. ▪️ Collaborated with cross-functional teams to implement backend solutions for high-traffic pages used by HubSpot's customers worldwide. ▪️ Utilized advanced programming skills to enhance the performance and scalability of the CRM Index Page. ▪️ Implemented AI-first innovative solutions to streamline processes and drive continuous improvement in the team's operations. ### Artificial Intelligence Operator Intern @ Infinitus Systems, Inc. Jan 2023 – Jan 2024 | San Francisco, California, United States ▪️ Enhanced the NLP model for the Eva chat assistant by working with the engineering and operations team to improve the automation of complex healthcare calls. ▪️ Contributed to Blizzard 2024 by helping 200+ patients with health insurance benefit verification. ### Software Engineering Co-op @ HubSpot Jan 2023 – Jan 2023 | Cambridge, Massachusetts, United States Enhanced the CRM Index Page experience as part of the CRM Datasets backend team. ### Software Development Intern @ Paycom Jan 2023 – Jan 2023 | Irving, Texas, United States ▪️ Engineered the Data Designer component for the Paycom UI library. ▪️ Presented the intern project to Paycom's CIO as one of the top 6 intern projects. ▪️ Presented the intern project at the University Symposium as one of the top 4 intern projects. ▪️ Won the Codeathon 2023 challenge for interns and was voted the MVP of the winning team. ▪️ Won the first company-wide Friday challenge in May 2023. ### Research Assistant (Computer Vision) @ The Erik Jonsson School of Engineering and Computer Science at UT Dallas Jan 2023 – Jan 2023 | Dallas, Texas, United States Engineered Computer Vision solutions for the Frictionless Checkout Model improvement project of InfoVision Inc. under the tutelage of Professors Xiaohu Guo and Yunhui Guo at the Computer Graphics & Multimedia Lab. ### Web and App Developer @ School of Arts, Humanities, and Technology Jan 2022 – Jan 2022 | Dallas, Texas, United States Engineered a backend web service using NodeJS, MongoDB, and FitBit APIs for The Migrant Steps project under the guidance of Professor Knight (UTD) and Professor Llamas-Rodriguez (UPenn). ### Software Engineer @ Visa Jan 2020 – Jan 2022 | Bengaluru, Karnataka, India ▪️ Contributed to the Rule Engine service in .NET as part of the Dispute Business Automation Services project for automating Visa Dispute Cases. This application is estimated to save the business approximately a million dollars of dispute analysts’ efforts annually. ▪️ Designed the Communicator service in .NET that serves as a centralized hub to connect with the Apache Kafka cluster, Microsoft Dynamics CRM, Visa Resolve Online portal, and the Genesys application. ▪️ Contributed to the Universal Agent Desktop Automation application using Pega Robot Studio, allowing Visa contact center agents to handle customer requests in a matter of a few seconds saving over 100k minutes of manual efforts weekly. ▪️ Developed and deployed a plug-and-playable .NET web service that serves as an intermediary to connect with production databases from various Dispute Automation System applications using REST APIs. The application incorporates a multi-server Global Traffic Management system for AAA performance and reliability. ### Co-founder & Game Designer @ GBit Studios Jan 2018 – Jan 2020 | Warangal, Telangana, India Key member in co-founding the organization and releasing multiple mobile games on the Play Store. ### Lead Web Developer @ Innovation Garage Jan 2018 – Jan 2020 | Warangal, Telangana, India Worked on the Innovation Garage's homepage and portal. ### Lead Developer @ WSDC NITW Jan 2017 – Jan 2020 | Warangal, Telangana, India Migrated the Open Elective portal from PHP to Django in both Student and Faculty portals. ### Software Engineering Intern @ Visa Jan 2019 – Jan 2019 | Bengaluru, India Developed a Card Holder Tracking Page as part of Client Systems which allows customers to track for replacement credit/debit cards through the help of an online portal. ### Summer Industrial Training for Engineering Students @ MTNL Jan 2018 – Jan 2018 | New Delhi, Delhi, India An on-site training program for mastering concepts in telecommunication and networking via a classroom-based curriculum and hands-on experience with live industry equipment. ### Web Development Intern @ CMC Saigon Technology & Solution Limited Company Jan 2017 – Jan 2017 | Ho Chi Minh City, Vietnam Developed skills in fields of web development to meet the current industry standards. ### Intern @ Hoa Sen University Jan 2017 – Jan 2017 | Ho Chi Minh City, Vietnam Created new training content in the field of Big Data for youths joining NIIT training programs and handled some business-related activities to enhance the company's relations with local corporations based in Vietnam. ## Education ### Master of Science - MS in Computer Science The University of Texas at Dallas ### Bachelor of Technology - BTech in Computer Science and Engineering National Institute of Technology Warangal ### High School Diploma in International Baccalaureate Diploma Programme International School Ho Chi Minh City ### High School Diploma in Advanced Placement (AP) Thomas Jefferson High School for Science and Technology ## Contact & Social - LinkedIn: https://linkedin.com/in/savyasachi-gupta - Portfolio: https://topmate.io/savyasachi_gupta --- Source: https://flows.cv/savyasachigupta JSON Resume: https://flows.cv/savyasachigupta/resume.json Last updated: 2026-03-31