# Sayena Majlesein > Principal Designer at Microsoft | Leading GenAI Experiences & AI-Driven UX Strategy Location: United States, United States Profile: https://flows.cv/sayena I'm a Principal Product Designer specializing in AI-powered experiences, with a focus on building scalable, intelligent systems that transform workflows. With a background in Computer Science (Shahid Beheshti University) and a Master’s in Human-Computer Interaction & Design (University of Washington), I bridge the technical and human dimensions of product development. Over the past 8+ years, I’ve led global design initiatives across research, UX strategy, and development, infusing ethical design, inclusive systems thinking, and agentic AI into tools used by thousands. I currently drive GenAI innovation at Microsoft, designing end-to-end experiences for legal, financial, and compliance platforms, including conversational agents and adaptive Copilot integrations. My approach is grounded in human-centered design and shaped by principles from Human-Centered AI, responsible AI, and machine learning transparency. I thrive in ambiguity, champion cross-disciplinary collaboration, and design for clarity in complexity. ## Work Experience ### Principal Product Designer @ Microsoft Jan 2025 – Present | Redmond, Washington, United States I lead the design of intelligent, AI-powered experiences that redefine how internal and external users interact with complex systems, transforming workflows with agentic UX, generative AI, and automation at scale. Currently shaping the strategy and UX for GenAI-integrated platforms across Legal, Compliance, and Finance. My work spans from vision setting to hands-on prototyping, with a focus on designing scalable, trustworthy, and human-centered AI solutions. 🔹 AI-Driven Innovation: – Designing conversational agents, intelligent assistants, and adaptive UIs that simplify decision-making in high-stakes environments – Leading the integration of LLMs and agentic workflows into enterprise tools 🔹 Strategic Design Leadership: – Driving cross-functional collaboration across design, PM, research, and engineering – Mentoring designers and elevating the role of design in technical problem-solving and product strategy – Building frameworks for responsible AI usage and explainable interactions 🔹 Designing at Scale: – Delivering end-to-end experiences that balance MVP delivery with a clear long-term vision – Creating design systems and adaptive patterns for AI-rich interfaces – Advocating for accessibility, inclusivity, and ethics in AI-powered design I care deeply about designing systems that feel human, reduce friction, and inspire trust—especially when AI is involved. I’m passionate about mentoring, pushing design into ambiguous frontiers, and making innovation feel intuitive. ### Senior Design Lead @ Microsoft Jan 2022 – Jan 2025 ### Senior Product Designer @ Microsoft Jan 2021 – Jan 2022 | Redmond, Washington, United States - Performed market and customer research to reimagine the future of M365 training. - Designed and tested high-fi prototypes while creating customer journeys and defining personas to increase Viva Learning monthly usage through Marvel surfaces. - Established and optimized design processes while building partnerships across the organization. ### Design Mentor @ Designed.org Jan 2020 – Present Working with a non-profit organization to mentor designers across the world. Currently, I'm mentoring 5 designers from developing countries to: - help them pursue their career goals - improve their portfolio/resume - learn UI/UX design skills - learn UX research methods and required skills ### Community Engagement Director @ IxDA Seattle Jan 2021 – Jan 2024 ### Lead Product Designer at Passboook @ Remitly Jan 2019 – Jan 2021 | Seattle, Washington, United States As the first and sole product designer of Passbook by Remitly, I am responsible for: - Creating and maintaining Passbook design system and other associated libraries - Conducting primary and secondary research to understand customers' needs and pain points - Analyzing qualitative and quantitate data to create short-term and long-term design solutions - Building the required instrumentation and maintaining our product analytics platform - Developing design-roadmaps and product strategies - Front-end development (React Native) and motion design - Prototyping and design research ### Design Mentor @ adplist.org Jan 2020 – Jan 2021 Offering design mentorship and empowering designers to grow in their careers. ### Graduate UX Designer - Capstone @ Amazon Jan 2019 – Jan 2019 | Greater Seattle Area Conducting formative and market research while leading the design to facilitate transportation for multimodal commuters by providing them with a travel system that will allow them to transport themselves in a personalized, safe, and time effective manner. Developing and maintaining specification documents. ### Lead Product Designer @ CBT Nuggets Jan 2018 – Jan 2018 | Eugene, Oregon Area Led collaborations with developer teams, designed the information architecture, and developed highfi mockups and prototypes for the admin section of the website. Applied story mapping to break down the business requirements into actionable user stories. Established CBT Nuggets design operation and successfully embedded design sprints into the organization culture which improved project delivery by 50%. ### Lead UX Engineer @ Twenty Ideas Jan 2018 – Jan 2018 | Eugene, Oregon Managed Pilot programs for products and communicated with participants, analyzed their feedback, compiled findings, and worked findings back into the agile workflow. Built adequate front-end pattern libraries in React and TypeScript, ensuring usability and consistency with design files. Created user story maps and developed usability tests and acceptance tests to ensure sound execution. ### Lead UX Designer + Front-End Developer @ DreamDrawing Studio Jan 2015 – Jan 2017 | Tehran Province, Iran Facilitated the client’s product vision by researching, conceiving, sketching, prototyping and usertesting experiences for strategic and instructional games. Created functional prototypes for testing while designing and developing the components of educational games. Designed the information architecture of the system to create seamless, effective, and pleasant user experiences. ### User Experience Researcher @ Shahid Beheshti Cyberspace Research Institute Jan 2015 – Jan 2016 | Tehran Province, Iran Created an effective framework to form an optimal requirement gathering process. Designed an adequate usability test using Matlab to bridge qualitative and quantitative data and improve the quality of web components for the elderly. ## Education ### Master's degree in Human Computer Interaction and Design University of Washington, Master of Human-Computer Interaction + Design Jan 2018 – Jan 2019 ### Bachelor of Science - BS in Computer Science Shahid Beheshti University Jan 2014 – Jan 2017 ## Contact & Social - LinkedIn: https://linkedin.com/in/sayena-majlesein - Portfolio: http://www.sayenamajlesein.com/ --- Source: https://flows.cv/sayena JSON Resume: https://flows.cv/sayena/resume.json Last updated: 2026-03-30