# Scott Ratigan > Staff Software Engineer @ Intuit Location: Oakland, California, United States Profile: https://flows.cv/scottratigan Staff Software Engineer at Intuit leading work across client-side tooling, AI integration, and backend-for-frontend infrastructure. ## Work Experience ### Staff Software Engineer @ Intuit Jan 2026 – Present ### Senior Software Engineer @ Intuit Jan 2020 – Present | Mountain View, California, United States Worked on client-side tooling and back end infrastructure for Intuit's Node/React micro front end architecture. Created Kubernetes deployments in helm/kustomize, deployed via gitops ci/cd. Performed FMEA on core Express-based Node service and updated code to make critical system more reliable and resilient, and errors more actionable with better logging to Splunk. Supported other ecosystem developers in support role answering questions and helping to troubleshoot issues. Took on-call shifts to monitor production deployments (PagerDuty, Wavefront, Splunk) and respond immediately in the case of incidents - including shifts during peak. Administered technical interviews and helped onboard new team members. Conducted training sessions to help demonstrate features of ecosystem to large groups of engineers. Helped organize new internal support team. Conducted technical screening and skills assessment interviews. Technologies: K8s, Docker, Jenkins, AWS, Node, JavaScript, TypeScript, MySQL, GraphQL, Webpack. ### React Developer @ Insight Global Jan 2019 – Jan 2020 | San Francisco Bay Area Updated and added features to internal CMS SPA used to customize samsclub.com. Worked with HTML, CSS, JavaScript, React, React hooks, Redux, Styled Components, Drag & Drop, Git, Webpack, Jest, React Testing Library, Puppeteer, Playwright, ESlint and more. Worked on an agile team, interfacing directly with product manager, users, back end team, QA, and UX in scrums and planning sessions. ### Front End Developer @ Hone Capital Jan 2019 – Jan 2019 Created entire front end in HTML, CSS, SASS, JS, & React and some backend routes & templates with Django. Created dynamic components with D3, ChartJS and VisJS which allowed financial records and ML data to be graphed or otherwise visualized. Created build system integrating SASS, Auto-Prefixer, Webpack, and Babel. Set up deployment system using continuous integration via ElasticBeanstalk (private git repo) & custom S3 script to deploy static assets (AWS API) allowing single command deployment. ### Full-stack Developer @ Self-employed Jan 2018 – Jan 2019 | Oakland, CA Freelance web development projects on Upwork and through referrals. Worked with HTML, CSS, JS, Bootstrap, jQuery, React, Node and APIs. Created full stack React/Express/MongoDB app to onboard gym members, collect liability waiver information, email confirmations and Square POS integration. ### Full Stack Web Development @ UC Berkeley Extension Jan 2018 – Jan 2019 | Berkeley, CA Created full-stack web apps using Node, Express, Passport, Sequelize, Mongoose, Cheerio, React, Handlebars, and more. Collaborated on team projects and coordinated development on GitHub repositories, using branching and merging. Fell in love with JavaScript. ### IT & Systems Manager @ La Boulangerie de San Francisco Jan 2015 – Jan 2018 | San Francisco Bay Area Developed and deployed entire digital platform for restaurant/startup allowing growth from 1 to 8 locations in 2 years. Built bakery production system using HTML, CSS, JS, Express, SQL, Google Sheets, and Microsoft Flow, enabling par-based ordering and automated email order processing with QuickBooks integration. Created scripts using Node/JS to sync employee records between payroll, time tracking and POS databases. Maintained website using HTML, CSS, JS, and performed SEO. Created iPad training program for employees including recipes and procedures. ### Technology Specialist @ La Boulange Cafe & Bakery Jan 2013 – Jan 2015 | San Francisco Bay Area Created Point of Sale clone (MICROS) using HTML, JS and CSS to train new employees. Created file distribution system for corporate documents using C# and FTP which ensured that all locations had up-to-date templates and training materials. Managed all IT for 22 location chain including POS, servers, laptops, tablets, and networking Performed Data Analysis for product mix, ingredients, & pricing recommendations using SQL and Excel to identify unprofitable items or underperforming retail locations. ### General Manager @ La Boulange Cafe & Bakery Jan 2011 – Jan 2013 | San Francisco Bay Area Grew sales by at least 10% each year by focusing on customer service, speed of service, and consistency. Consistently a top-performing location (1st-3rd each day) in the company. Captured surges in sales due to conventions and other events by making pragmatic changes to menu availability and staff deployments. Retained regular customer loyalty during these spikes by speeding the line, encouraging regulars to order ahead, and working the line to get orders started before the cash registers' bottleneck. Maximized labor efficiency by forecasting sales by time and day, timing breaks, creating custom-length shifts, and cross-training of top employees. Trained and developed 3 different Assistant Managers, who went on to become high performing General Managers, as well as many Cashiers to Supervisors and Supervisors to Assistant Managers. Created a culture of inclusion where everyone had a voice and felt free to share new ideas. Frequently incorporated ideas from all positions into updated SOPs. Staff was encouraged to share opinions and would tell me if they disagreed with me. ### Assistant Manager @ La Boulange Cafe & Bakery Jan 2010 – Jan 2010 | San Francisco Bay Area ### Shift Supervisor @ La Boulange Cafe & Bakery Jan 2009 – Jan 2009 | San Francisco Bay Area ### Barista @ La Boulange Cafe & Bakery Jan 2008 – Jan 2008 | San Francisco Bay Area ## Education ### Full Stack Web Development UC Berkeley Extension ### Certificate of Completion in Foundations of Data Science BerkeleyX ### Computer Science Drexel University ### Political Science & International Relations Temple University ## Contact & Social - LinkedIn: https://linkedin.com/in/scotteratigan - Portfolio: https://scotteratigan.github.io/ --- Source: https://flows.cv/scottratigan JSON Resume: https://flows.cv/scottratigan/resume.json Last updated: 2026-04-12