Senior Director of UX at Best Buy, leading eCommerce design and helping evolve the organization toward a higher standard of craft, clarity, and customer impact. I partner deeply with product, engineering, and business leaders to deliver scalable, human-centered experiences — including emerging AI capabilities — that drive measurable results. I care deeply about building strong teams, simplifying complexity, and designing platforms, not just pages.

Leading the CX design team for Walmart’s eCommerce experience, I oversee the design of key customer-facing areas, including Search, Discovery, Homepage, Item Page, Holiday/Events, Subscriptions, Lists, and Registries. My focus is on delivering world-class experiences that drive innovation, enhance usability, and make shopping seamless for millions of customers.

• Lead the design teams for Pharmacy, Vision, and Horizontal across H&W

• Creative direct the portfolio, ensuring consistent quality for our customers, and customer grade experiences for associates.

• Closely align with product and business partners to ensure all design work is completed in time to meet business goals.

• Collaborate with design leadership across Walmart to ensure all designs make an impact beyond H&W.

• Led the rebrand of the CareZone mobile app into the Walmart Wellness app.

• Helped craft the platform strategy for Walmart H&W across Native and rWeb enterprise experiences.

• Helped lead the Walmart H&W design team across Pharmacy customer and associate experiences.

• Led the transformation of the CareZone mobile app into a customer friendly medication management experience.

• Created a new design system that allowed flexible, personalized customer experiences.

• Collaborated with our engineering teams to ensure we were creating a platform that would thrive on both iOS and Android.

• Worked closely with our leadership team to facilitate our acquisition by Walmart.