I’m excited to be putting my passion for the employee experience into action as I begin a Principal Designer role within Intuit’s People and Places organization. As part of the People Experience Solutions team, I’ll be working with an fantastic group of designers, leaders, and PMs focused on providing Intuit employees with the info they need to help set them up for success

Group Manager, Content Design, QuickBooks Money

I lead the 8-person QuickBooks money movement content design team, helping drive project success and increase outcomes via staff mentoring and effective resourcing.

Notable Contributions:

o Developed internal rules around roles, leading to career development guidelines.

Managed 3 content designers who targeted the improvement of key QuickBooks Self-Employed customer experiences.

Notable Contributions:

Promoted to lead content design for QuickBooks Live, driving the creation of new strategies for voice and tone and managing content design resourcing for the product. Created complex content guidelines, systems, and frameworks used in the management of high-quality content across products and platforms.

Notable Contributions:

o Example: Content “discovery” patterns in QuickBooks Payments generates ~$16M in lifetime value and 20K+ views.

Executed end-to-end content strategy for multiple platforms, focusing on first-time use, in-product discovery, and message frameworks. Crafted user interface text, conversational UI scripts, product messaging, landing pages, emails, etc.

Notable Contributions: