# Sean Courtney

> Product Designer | Previously Strava & Turo

Location: San Francisco, California, United States
Profile: https://flows.cv/seancourtney

Good design should feel like good service: clear, thoughtful, and always one step ahead of what the user needs.

## Work Experience
### Freelance @ Unknown
Jan 2025 – Present | San Francisco, California, United States
Brand design, web design, UX design

### Product Designer @ Strava
Jan 2020 – Jan 2022 | San Francisco Bay Area
- Served as the sole product designer for STRAVA | METRO, delivering value to over 2,000 transit planners globally
- Collaborated cross-functionally to develop new complex features like Origin and Destinations, and data exports by periodicity
- Optimized the application flow to improve the overall user experience

### Product Design Apprenticeship @ Strava
Jan 2018 – Jan 2020 | San Francisco, California, United States
10 hours per week (in addition to current Devices Lead role) working with design team and mentors. Attend weekly design meetings and work with Senior Designers to delivered three projects:
- Save Route bottom sheet IA redesign to encourage users to save more routes.
- Strava Developer webpage redesign for a wider non-technical audience.
- Portfolio presentation to Design team.

### Devices and Integrations Lead @ Strava
Jan 2018 – Jan 2020 | San Francisco Bay Area
- Created and managed the Devices and Integrations role on the Community team
- Served as the interface between API, engineering, strategic device partners, and users to improve integrations

### Senior Technical Support Representative @ Strava
Jan 2017 – Jan 2018 | San Francisco Bay Area
- Wrote comprehensive technical documentation to onboard and train new team members

### Technical Support Representative @ Strava
Jan 2013 – Jan 2017
- Resolving a high volume of customer inquiries quickly and with personalized service. 
- Specialized in Android and various GPS device related questions.

### Fleet Operations Manager @ Turo
Jan 2010 – Jan 2013
I joined RelayRides as employee #4 in the San Francisco Office, currently at 25 full-time employees. I helped with day-to-day operations in getting the business established in the new market – as well as oversee the installation of the first 100 vehicles with our in-car device. Current projects include: adjusting device programming to maximize efficiency, drive costs down while maintaining high customer service satisfaction level.


## Education
### User Experience Design (UX)
General Assembly

### Bachelor of Arts in Humanities
San Francisco State University

### High School Diploma
Woodside High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/seanjcourtney
- Portfolio: https://seancourtney.design

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Source: https://flows.cv/seancourtney
JSON Resume: https://flows.cv/seancourtney/resume.json
Last updated: 2026-04-13