# Sean Crowe

> Principal Product Designer at BILL

Location: San Mateo, California, United States
Profile: https://flows.cv/seancrowe

I like solving puzzles, and shaping human-centered stories to help businesses make complex systems approachable, learnable, and valuable. www.seancrowe.com

## Work Experience
### Principal Product Designer @ BILL
Jan 2025 – Present

### Senior Staff Product Designer @ BILL
Jan 2023 – Jan 2025 | San Jose, California, United States
Platform navigation and information architecture supporting the unified integration of multiple product lines.

### Senior Design Manager @ BILL
Jan 2022 – Jan 2023 | San Jose, California, United States

### Design Manager @ BILL
Jan 2020 – Jan 2022 | Palo Alto, California, United States
Player/coach-style manager leading projects that use artificial intelligence to streamline small business bills and payments management. Working with and across teams to define information and interaction systems.

### Staff Product Designer @ BILL
Jan 2019 – Jan 2020

### Lead Product Designer @ Xero
Jan 2018 – Jan 2019 | San Francisco Bay Area
Managed a small team of two designers in the San Francisco office while keeping alignment with global design leadership as well as local product & engineering leadership.

Lead design for a new product offering of “Xero Expenses” — helping small businesses manage reimbursable employee purchases. I contributed to the design and overall strategy along with product and engineering leads across web, iOS and android.  

Lead a small working group of designers to identify a critical account + identity problem, and then convinced the business to make it a priority. Currently working closely with product and engineering to find a way forward.

### Senior Product Designer @ Xero
Jan 2016 – Jan 2018 | San Francisco, California

### Senior Product Designer @ Northwestern Mutual
Jan 2015 – Jan 2016 | NYC
Collaborated with design, product and engineering to build responsive web apps for financial planners across both Learnvest and Northwestern Mutual.

• Worked with Product Owners and Senior Planners to launch a new tool for Learnvest planners to update client information, build and deliver an algorithmically generated financial plan
• Set design direction and new IA for a foundational redesign of Northwestern Mutual’s planner web app
• Co-lead the creation of a responsive CSS styleguide toolkit used on all web projects across the two companies and managed two fellow designers along the way

### Senior UX Designer and Strategist @ Moment
Jan 2012 – Jan 2015 | NYC
I worked collaboratively on small design teams to research, concept and design digital products alongside client partners; including Morgan Stanley, TD Ameritrade, Bloomberg, Pearson, Allscripts, and Bookspan.

• Facilitated brainstorms, co-creation workshops, and design reviews with client teams
• Created strategic deliverables for design thinking: personas, scenarios, user journys, and service maps
• Designed wireframes for complex interface systems as well as ux specifications of the detailed interactions and logic for development
• Built various prototypes for design/development communication and usability testing
• Conducted qualitative and quantitative research as well as synthesis sessions
• Collaborated with graphic designers on the final visual UI design
• Mentored and supported fellow designers

I was also involved in shaping the practice of Experience Design at Moment.
• Collaborated with leadership team in designing and implementing a new employee onboarding process
• Conducted internal workshops on prototyping and sketching techniques.

### UX Designer @ Moment
Jan 2011 – Jan 2012 | NYC

### Lead Web Designer & Project Manager @ Crossborders
Jan 2008 – Jan 2011 | NYC
Responsible for planning, designing, and managing development on digital products for a national football franchises, e-commerce platforms, and android applications.

• Introduced and implemented a cohesive user-focused discovery and research process into company projects. This included design methods such as competitive analysis, personas, content inventories, sitemaps, and flow diagrams.
• Designed comprehensive wireframes and simple prototypes when necessary for advanced functionality.
• Lead design and experience direction with a small team.
• Managed 3rd party development teams to deliver on-time and in-scope with proper code standards.

### Web Developer @ Freelance
Jan 2009 – Jan 2011 | NYC
Developed small content websites and a web app while working with a visual designer. Built front end user interfaces with HTML, CSS, and javascript. Also, built custom content management systems with both PHP/MySQL and Ruby on Rails.

### Sound Design Teaching Assistant @ Syracuse University
Jan 2007 – Jan 2008
Taught undergrad students how to: use Protools Software with a 24 track Yamaha Console, understand the basics of music recording, and think critically about different elements that make up a film's sound design.


## Education
### MA in New Media
S.I. Newhouse School of Public Communications at Syracuse University

### BA in Television, Radio, & Film
S.I. Newhouse School of Public Communications at Syracuse University


## Contact & Social
- LinkedIn: https://linkedin.com/in/seancrowe
- Website: http://www.seancrowe.com

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Source: https://flows.cv/seancrowe
JSON Resume: https://flows.cv/seancrowe/resume.json
Last updated: 2026-02-23