Working across product teams to add platform capabilities including navigation, search, headless access, shared asset management, generative AI insights, and more

Senior Product Designer in the Meta Business Messaging org. Led product vision efforts for the Kustomer CRM business-messaging product. Embedded Designer in the Platform Core and Agent Experience squads.

Embedded in the Growth Product Group. Drove product and UX strategy for areas like Login, Multi-Factor Authentication, Access Management, Abuse Detection & Mitigation and Moderation.

Designed and led the UX for registration, onboarding, SPA, navigation, settings, and homepage across website and mobile app experiences. Led design of IBM Watson Health iOS and Android mobile app.

Designed UXs for digital health, wellness, and insurance products. Founding member of Cigna Digital Experience Design System. Supported innovation efforts with emerging technologies.

Part of Cigna's leadership development program for technology roles. Participated in trainings and led committee initiatives.

Drove intern project for Cigna Virtual Relaxation Pod. Developed storyboards, style frames, art assets, and motion graphics.

Worked on concept and application for Brooklyn-area listing displays and digital special effects methods.

Developed IBM's Technology Adoption Platform. Coordinated digital strategy for clients.

Designed interactive media wall for Boston Children's Hospital.