• Led patient mobile app design updates that enabled successful launch of new clinic network partnerships, directly contributing to company revenue growth and market expansion

• Streamlined complex clinical workflows by reducing multi-step processes to simplified user flows, decreasing time-to-task completion and improving clinician efficiency

• Contributed to design system evolution, ensuring consistent, scalable design patterns across the product ecosystem

• Collaborated cross-functionally with engineering, clinical operations, and product management teams to design intuitive, user-centered solutions for oncology care coordination

• Designed and developed an end-to-end website that increased online wine sales and tasting room traffic by 10%, directly impacting revenue and customer acquisition

• Redesigned wine label branding that contributed to increased retail sales and stronger brand recognition in a competitive market

• Created integrated marketing campaigns including digital assets, email marketing, photography, and video content for web and social media channels

• Managed full creative process from strategy and concept through execution and performance analysis

• Delivered UX/UI design for 20+ pharmaceutical and healthcare brands, including responsive websites, iPad sales presentations, conference touchscreens, and email campaigns

• Designed award-winning accessible website that won an RX Club award and was recognized by client's accessibility team as a best-in-class example of inclusive design

• Led design process from discovery to developer handoff, creating sitemaps, wireframes, high-fidelity mockups, and design specifications using established design systems for efficiency and scalability

• Collaborated with cross-functional teams including developers, project managers, and stakeholders, utilizing Jira for ticketing and quality assurance to ensure pixel-perfect implementation

• Collaborated with dev & QA engineers to produce 20+ training videos for the launch of new desktop and web app features, demonstrating the UI and user flows, which improved user-onboarding times by approximately 15%

• Designed digital and print assets to showcase IT infrastructure and processes

• Engineered the recording, editing, and uploading of all audio content for the church website, with quick turnaround times

• Managed audio and video systems for meeting rooms and spaces across the church campus

• Planned strategic technical upgrades to audio-video systems across the campus

• Created detailed technical instruction documents to improve the usability

• Coordinated audio & video production for all 3 church services every Sunday, as well as special events

• Recruited, trained, and managed a team of 6 technical volunteers

• Engineered studio recording sessions

• Managed technical inventory, staying current with industry trends and making purchase recommendations on new gear that aligned with the budget