# Sean Hertzsch > Customization and Implementation of eQ Data Migration and Integration solutions Location: Stroudsburg, Pennsylvania, United States Profile: https://flows.cv/seanhertzsch I am a Software Solutions Engineer and Technical project manager with Security Clearance working to design and implement data migration and transformation tools to present information in several forms. These tools integrate the Windchill PLM platform, SQL, and RESTful APIs. I am responsible for tracking and coordinating the work of 6 different development teams and working to remove impediments and roadblocks to ensure success of the project. I have been a business analyst and product owner with experience in many diverse industries, from consumer-packaged goods, to food service and logistics, to telecommunication, and utility management. I am a Certified Scrum Master that has been steeped in agile development for more than ten years. I am a US Navy veteran with a proven track record leading diverse teams under pressure. I began my career in technology as a sales engineer for a small telecommunication company, From there, I worked as a developer to learn how a development team works (and sometimes doesn’t) before finding my niche as an interpreter of business needs to technical requirements. I have experience leading teams using diverse methodologies depending on the needs of the business and the team. Having flexibility to adjust for maximum efficiency and productivity is important for any successful project and my history has prepared me to take on any new challenge with confidence. ## Work Experience ### Implementation Lead @ eQ Technologic Jan 2025 – Present ### Sustainment Engineer @ eQ Technologic Jan 2024 – Present Ensuring that all systems are running properly and performing any recoveries that are required. General systems administration for all application servers ### Senior Software Engineer @ eQ Technologic Jan 2022 – Present ### Software Engineer III @ eQ Technologic Jan 2021 – Present | Remote ### Technical Business Analyst @ Turnberry Solutions Jan 2019 – Jan 2021 | audobon, pennsylvania ### Senior Business Analyst @ TEKsystems Jan 2018 – Jan 2019 ### Senior Business Analyst @ The Institutes Jan 2018 – Jan 2019 | Malvern, Pennsylvania ### Packaging Specification SME @ Procter & Gamble Jan 2018 – Jan 2018 | Greater Boston Area Advising and facilitating rapid transition from legacy Product Lifecycle Management to Enovia PLM Optimizing the Specification Innovation process. Transitioning change management processes ### Business Analyst @ Procter & Gamble Jan 2014 – Jan 2018 | Cincinnati Area, KY Elicited and documented requirements for a robust Product Lifecycle Management system focused on Consumer packaged Goods Directly responsible for the development of a fully compliant change management process that meets the enterprise needs as well as fulfilling the strict regulatory demands of the industry Responsible for designing and performing Business Acceptance testing Responsible for the introduction of new features to disparate Business Units within the Enterprise and facilitating User Acceptance testing for the same. Designed, developed and implemented Enterprise training for the Enovia PLM platform ### Senior Consultant @ Sogeti Group Jan 2014 – Jan 2018 | Cincinnati Area, KY Translate business requirements for the development of software applications. Design and implement System Integration, Business Application, and User Acceptance testing Design documentation and facilitate worksops for training purposes Identify and propose resources and support for my client's projects ### Software Engineer @ Tata Consultancy Services Jan 2012 – Jan 2014 | Cincinnati Area – Utilized Rational Software Architect for service level software design including Class and Sequence diagrams and XSD and WSDL creation – Created high and low level design documents using UML and pseudo code – Composed requirement documents for multi-platform web application – Instructed several classes in basic web development and development practices including SDLC and the use of HTML, CSS, and JavaScript – Active contributor to internal training Wiki – Restructured MySQL database tables and queries of existing web application for efficiency and security – Assisted with college recruiting, performed technical interviews and prospective employee analysis for software developers ### Systems Installation Technician (telephony) @ CallCopy Inc. Jan 2011 – Jan 2012 | Columbus, Ohio Area − Prepared servers with Windows Server 2003 and 2008 for customer integration. − Installed and configured proprietary software for integration between a Microsoft Windows environment and telephony switches including VoIP and Digital services to manage call recording and playback. − Installed, configured and integrated call center management software. ### Student @ Ohio University Jan 2011 – Jan 2012 I completed my Bachelor's of Science in Technical and Applied Studies with a focus on Management of Information Systems ### Culinary Specialist @ USN Jan 2004 – Jan 2009 Food service Logistics/Inventory Management: − Maintained and improved electronic inventory management program − Maintained $12 million dollar inventory with over 98% efficiency 3 years in row − Improved FoxPro design for inventory management − Innovated and developed Navy Wide best practices for Navy POS systems − Developed electronic billing system for officer meals − Assisted in creation of inventory tracking system for Navy consumables on-board a deployed ship. Training Petty Officer: − Developed and implemented both compliance and professional skills training plans. − Orchestrated training for up to 150 employees Terminal Area Security Officer: − Developed divisional user online security practices − Maintained account management of up to 145 users ### Kitchen Manager/Consultant/Project Manager @ Harry's Bar and Grill Jan 2002 – Jan 2004 Designed the kitchen and purchased necessary equipment for opening the restaurant. Created recipes and designed the menu. Consulted on organization, design and operation of the company including the food and beverage service practices. Responsible for managing day to day operations and purchasing food and supplies ### Dedicated Customer Service Representative @ Spring Valley Marketing Group Jan 2000 – Jan 2002 Customer Solutions Engineer: − Proposed telephony products based on specified requirements − Educated sales force, customer service representatives in diverse and highly technical products available − Worked with customer technical staff to design network requirements − Coordinated the carrier, vendor and customer for installation of telecommunications network. − Created electronic tracking system to facilitate monitoring trouble tickets providing documentation for analysis and compensation in the event of outages − Implemented Qwest Business Partner technical sales product training ### Technical Support @ CISP Jan 2000 – Jan 2001 Tier 1 Dial up internet support for Windows 95-2000 including Win ME Apple OS 8, 9, X. ## Education ### Bachelor in Technical and Applied Studies Ohio University ### MIS/Project Management in Management of Information Sciences Columbus State Community College ### n/a in Business The University of Toledo ## Contact & Social - LinkedIn: https://linkedin.com/in/seanhertzsch - Portfolio: http://minguswaits.com - GitHub: https://github.com/minguswaits --- Source: https://flows.cv/seanhertzsch JSON Resume: https://flows.cv/seanhertzsch/resume.json Last updated: 2026-04-13