• Managed and grew a team of 11 designers across Outlook Mac and Mobile (iOS, Android, iPadOS, macOS, wearables); contributed directly to design work and decision-making to ensure clarity, craft, and momentum.
• Guided design systems and influenced planning cycles, partnering with product and engineering to balance AI priorities with product goals.
• Contributed to Copilot initiatives and intelligent experiences across platforms, helping set design direction for AI-powered productivity.
• Supported the professional growth of designers at multiple levels, with promotions from mid-level to senior and senior to principal.
• Helped drive Outlook Mobile adoption during a period when monthly active users more than doubled.