# Sebrand Warren > Senior Product Designer | Former Apple | RedBull X-Alps Competitor Location: San Francisco, California, United States Profile: https://flows.cv/sebrand ## Work Experience ### UX Research and Design Consultant @ Trestle Collaborative Jan 2022 – Present | United States Trestle Collaborative reinforces the technology scaffolding on which our 21st century movements for justice, equity and progress stand. In preparation for the 2022 midterms I partnered with Vote Forward and Swing Left to run a 3 week research study on their super users and group leaders. I synthesized findings from this research into actionable insites which I then worked with the Vote Forward team to turn into design solutions that would be achievable before the heat of the elections. I delivered high fidelity prototypes and product specs a long side a visual summary of my findings to support the Vote Forward product cycle. ### Lead Product Designer @ Journey Clinical Jan 2022 – Jan 2024 | New York, New York, United States (Remote) ### Sr. Product Designer @ Rulai, Inc. Jan 2020 – Jan 2021 | Mountain View, California, United States Rulai is an Enterprise Conversational Computing Platform provider. Rooted in academia, the founding team has a combined 200 years of experience in AI research, published over 400 research papers, and filed over 80 patents in AI. Its SaaS platform enables companies to build automated virtual assistants (VAs) for customer service, marketing, sales, logistics, and HR use cases and has been deployed across a wide variety of industries. At Rulai I designed conversational flow creation features that made it faster and more intuitive for users to harness our powerful NLP and Dialog Manager. In addition to designing the flow editor, I became an expert user of the tool, designing and engineering cutting edge conversational experiences for cliencts such as CVS Health and Aimco Properties. ### UX Design Lead @ Thistle Jan 2018 – Jan 2019 | San Francisco Bay Area Thistle’s mission is to make it easy for people to improve and maintain their health and decrease their environmental impact while living life to its fullest. I led research into customer needs and designed app solutions to maximize the value of the Thistle experience. Experiences I designed helped Thistle beat projections by hundreds of thousands of dollars per week across their 6000+ weekly customers while delivering increased customer satisfaction. ### UX Design Lead and Engineering Lead @ Apple Jan 2015 – Jan 2018 | Sunnyvale, California I founded the UX design team within the Contact Center Technologies group. I acted as a design advocate and consultant to more than 15 different project teams. I owned the design and product strategy from start to finish for a powerful and flexible tool used to harness the power of machine learning to build and maintain conversational UI’s. Through affinity diagramming, storyboarding, and rapid prototyping I was able to design a product system and story that won over stakeholders who chose our vision over existing solutions such as IBM Watson. The project has saved Apple millions of dollars by automating customer service and support in China and the US. It has improved the customer support experience by getting millions of customers to the resources they need faster. ### Intro to Computer Science for Creative Practice TA @ Carnegie Mellon University School of Computer Science Jan 2014 – Jan 2014 | Pittsburgh, Pennsylvania As part of a cross-disciplinary initiative to teach creatives code and engineers design so they can better collaborate on increasingly complex problems, I helped mentor a cohort of 18 students on the basics of computer science. Using a program called Processing for Python I guided students through exercises that focused on simple reasoning from loops and conditionals all the way through the fundamentals of object-oriented programming and making interactive visual and audio experiences. ### UX Design Intern @ Apple Jan 2014 – Jan 2014 ### Mentor @ MHacks Jan 2014 – Jan 2014 ### Technical Artist @ Mojo Game Studios Jan 2012 – Jan 2013 | Pittsburgh, PA I was the middle man between the modelers/invironmental artists and the game engine (CryEngine). I put the levels together. This includes molding the level terrain and creating flow graphs for game play. ## Education ### Bachelor of Fine Arts (BFA) in Industrial design Carnegie Mellon University Jan 2011 – Jan 2015 ## Contact & Social - LinkedIn: https://linkedin.com/in/sebrand - Portfolio: http://www.sebrand.pro --- Source: https://flows.cv/sebrand JSON Resume: https://flows.cv/sebrand/resume.json Last updated: 2026-03-25