San Francisco, California, United States
• Automated key business processes to accelerate turnaround >50% across Board reporting, RFP response generation, OKR tracking, and more using Google Apps Scripts, Zapier, and workflow automation tools
• Coordinated go-to-market (GTM) planning for the new Employee Experience (EX) product to 2x Raydiant’s upsell opportunities from $X to $Y million – aligning product marketing with R&D execs, sales enablement, vendors, and consultants
• Drove market & competitive research projects including customer surveys and competitor feature analyses, generating actionable data for product development and positioning
• Proactively contributed to product strategy, including pitching new revenue streams (won 2nd place at annual hackathon for repurposing an existing SKU in net-new segment); facilitating the new Customer Advisory Board (CAB); and diagnosing dropoff points in the Sign-Up flow to boost conversion rates
• Served as the CEO’s cross-functional liaison to product & engineering teams, the Board, and corporate vendors, tightening communication and accelerating project completion
• Delivered teamwide events and conference travel consistently on-time and >15% under-budget, through detailed project management, resourcefulness, and agility
