At Microsoft Ignite 2025, my team launched the next generation of the Azure IoT Platform, a cornerstone of the Azure ecosystem connecting 50M+ devices across 25+ global regions. Our launch included:

(1) Certificate Management for IoT - a new Azure service that automates X.509 orchestration for at-scale IoT deployments.

(2) Azure Device Registry - a 1P integration that projects IoT devices as ARM resources in Azure, enabling Azure Resource Graph (ARG), RBAC, tagging, and policy.

Some areas of my ownership included:

• Feature Development: Championed key configuration and runtime workflows, including user onboarding, device provisioning, certificate lifecycle management, and device-to-cloud connectivity.

• Developer Experience & Tooling: Ownership of the end-to-end user journeys across the Azure Portal, CLI, ARM templates, SDKs, and APIs, focusing on reducing time-to-market for IoT developers.

• Partner Enablement: Collaborating with 1P (Azure) and 3P partners (Enterprise, ISVs, and SIs) to build integrated solutions that align with the rigorous demands of global commercial ecosystems.

• Go-To-Market: Leading initiatives across monetization and billing, regional expansion, and high-impact marketing (technical blogs, live demos, and comprehensive documentation).

Team #1: Microsoft Phone Link (Mobile/Desktop)

Shipped a lightweight experience of the Microsoft Phone Link app, allowing 100M+ Windows users to access their mobile notifications, device settings, text messages, and recent photos directly from the taskbar.

Team #2: Microsoft Device Ecosystem Platform (MDEP)

Re-org'd into the Android Platform team. Delivered the pilot release of edge AI (on-device intelligence) and security (device attestation) capabilities for the Microsoft’s Devices Ecosystem Platform (MDEP), piloted on ~10,000 commercial Android devices in its first year of launch.

Apple Vision Pro - Thermals, Optics, & Battery

Led an Apple-wide self-hosting/dogfooding program for early Vision Pro prototypes, managing operations for failure analysis, device troubleshooting, and triaging between 10+ engineering teams (Optics, Thermals, Power, etc) and 1000+ devices.

Course specialties: Customer Experience Design, User-Centered Research Methods, User Interface Design, Product Management

Customer & Merchant Experience

Partnered with research, design, and engineering teams to transform the buyer and seller experiences for product discovery, intelligent recommendations, and checkout.

Responsibilities: Google & Adobe Analytics, User & Merchant Interviews, Web Experimentation (A/B Testing), UI/UX Design, Wireframing, Regression Testing, Competitor Analysis, User Stories, Customer Feedback Triaging