# Seona Joung

> Product designer at Deloitte Digital, crafting intuitive designs.

Location: New York, New York, United States
Profile: https://flows.cv/seona

As a Product Designer at Deloitte Digital, I bring over 5 years of experience creating intuitive digital solutions that enhance access to government services. My work emphasizes user-centered design, including wireflows, wireframes, clickable prototypes, and evaluative research, ensuring stakeholder alignment and informed decision-making. Collaborating across multidisciplinary teams, I help bridge functional needs with effective design solutions.  

With a passion for inclusive collaboration and wellness, I specialize in conducting user interviews, usability testing, and refining information architecture to deliver accessible and impactful designs. My mission is to improve digital interactions by crafting experiences that promote joy and inclusivity while addressing complex user needs.

## Work Experience
### User Experience Designer @ Deloitte Digital
Jan 2021 – Present
• Create wireflows, wireframes and clickable prototypes to communicate design ideas internally and to the clients for benefits application and management systems.
• Conduct evaluative research with the users to help clients understand the users better and drive user informed decision making.
• Collaborate within a multidisciplinary team to understand functional and business needs and visualize wireframes to keep everyone on the same page.
• Conduct user and stakeholder interviews during discovery phase.
• Conduct user testing to test information architecture and design ideas before creating visual comps.

### Product Designer @ 그린랩스 Greenlabs
Jan 2020 – Jan 2021 | Seoul, South Korea

### Design Intern at Wix Playground @ Wix.com
Jan 2019 – Jan 2019 | Greater New York City Area
• Partnered with One World Publishing to submit design for book landing page ‘How to be an antiracist’ by Ibram X. Kendi.
• Partnered with non-profit Organization Northern Manhattan Improvement Corporation to redesign their website. 
• Led art direction, project management, and website development. From research to concepting, branding and template development, re-designed their previously content-heavy website into a more user-friendly, accessible and welcoming platform for community members.

### Data Visualization Analyst @ The Lewin Group
Jan 2016 – Jan 2018 | Washington D.C. Metro Area
• Developed interactive data visualization for state healthcare policy clients such as New York Department of Health, MassHealth, Louisiana.
• Researched various BI solutions for wider adaptability and accessibility.
• Tested and managed tableau dashboards for user experience.

### Design Strategy Intern @ Throughline, Inc.
Jan 2015 – Jan 2016
• Create data visualizations using Tableau software as a part of a new Data Viz team and research for more opportunities to implement data visualization in design strategy.
• Assist with daily operations of a 20 people information design company.
• Conduct research on various design projects on U.S. Postal Service and High Concern Communications.

### Data Analyst @ U.S. Green Building Council
Jan 2015 – Jan 2015
• Research green building and sustainable architectural practices.
• Collect and manage green building related datasets and write blog posts about them.
• Conduct usability testing for Green Building Information Gateway and strategize user experience of the website. 
• Create data visualization based on energy benchmarking data.

### Marketing & Communications Intern @ National Building Museum
Jan 2014 – Jan 2015
• Research advertising opportunities and assist with press clip management.
• Manage social media projects and maintain statistics for Museum social media interactions and other website analytics.
• Reach out to various organizations in the region to promote the museum events and programs.
• Identify social media figures in the field of architecture and design and develop strategies to communicate the museum's mission and programs.

### Business Analyst @ Privatin Consulting
Jan 2014 – Jan 2014
• Effectively communicate with health program coordinators, and medical equipment vendors to resolve supply issues and facilitate business operation.
• Research and initiate contact with prospective vendors to purchase materials, supplies, equipment and ensure all requisitions are submitted to qualified vendors using the e-Procurement 
• Maintain e-Catalog to improve user experience and coordinate any changes with the suppliers to ensure new items are updated.
• Conduct pricing, value and spend analysis in order to effectively manage supplier performance.


## Education
### Bachelor's Degree in Multi/Interdisciplinary Studies (Urban studies and public health)
William & Mary

### Master of Fine Arts - MFA in Products of Design
School of Visual Arts

### Summer School
Copenhagen Institute of Interaction Design

### Interior Architecture
Danish Institute for Study Abroad


## Contact & Social
- LinkedIn: https://linkedin.com/in/sajoung
- Portfolio: https://seonajoung.wixsite.com/portfolio

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Source: https://flows.cv/seona
JSON Resume: https://flows.cv/seona/resume.json
Last updated: 2026-03-29