# Sepideh Nakisa

> Senior UX Designer at Amazon

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/sepidehnakisa

## Work Experience
### Senior UX Designer @ Amazon
Jan 2025 – Present | San Francisco Bay Area
Health AI | Amazon Health One Medical

### Senior UX Designer, Assistant Vice President @ U.S. Bank
Jan 2022 – Jan 2025 | San Francisco Bay Area
Consumer & Business Banking | Digital Finance Products | Multi-Platform Design (Authenticated Online Banking, Mobile App, Responsive Web)

As a Lead Designer, I own the design of complex, end-to-end mortgage and loan customer experiences across digital platforms, collaborating closely with cross-functional teams to deliver impactful solutions.

Projects:
• Loans, Lines and Leases Dashboard: Account dashboard re-design and optimization.
• Escrow Management: Designed a feature for mortgage customers to receive escrow refund deposits (Mobile App & Responsive Web).
• Autopay Setup: Designed the auto-payment setup and enrollment flow for loans, lines of credit, and lease accounts (Responsive Web).
• Payoff Quote for HELOC: Enabled Home Equity Line of Credit customers to generate online payoff quotes via their dashboard (Mobile App & Responsive Web).
• Onboarding for Purchased Loans: End-to-end onboarding experience, including enrollment and a guided dashboard tour (Mobile App & Responsive Web).
• Mortgage Forbearance Dashboard: Designed the assistance ecosystem ans dashboard to manage mortgage forbearance status (Responsive Web).
• Payment Change Notifications: Enhanced customer communication via "Payment Change" notification cards and a comprehensive web-based "Payments" support/education library (Responsive Web).

### UX Designer @ U.S. Bank
Jan 2022 – Jan 2022 | San Francisco Bay Area
Projects:
• Educational and servicing web pages on the bank’s website for “Loans, Lines and Leases” customers.

### Design Consultant @ Stealth
Jan 2021 – Jan 2022 | San Francisco Bay Area

### Senior Designer @ Saida + Sullivan
Jan 2020 – Jan 2022 | San Francisco, California, United States
Working closely with users and agencies involved addressing the housing challenges for the low-income households of San Francisco. Part of the design team that initiates design concepts and development and carries design through technical drawings overseeing the work of engineers, contractor and junior design staff.

### Designer @ Gensler
Jan 2019 – Jan 2020 | San Francisco Bay Area
Created designs using 3D modeling and rendering software, produced AR/VR models and technical drawings, led project coordination workshops and stakeholder meetings as design team's representative for Fortune-500 projects at Google, Adobe, Verizon, IBM and Oracle.

### Designer @ FBT Architects
Jan 2017 – Jan 2019 | New Mexico, United States


## Education
### Master's degree in Architectural Design
The University of New Mexico

### Certificate Program in UI/UX Design for AI Products
Stanford University

### Bachelor of Science - BS in Architectural Engineering
IKIU


## Contact & Social
- LinkedIn: https://linkedin.com/in/sepideh-nakisa

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Source: https://flows.cv/sepidehnakisa
JSON Resume: https://flows.cv/sepidehnakisa/resume.json
Last updated: 2026-04-13