# Serena Buxton

> Senior UX Designer at Twilio Inc.

Location: Louisville, Colorado, United States
Profile: https://flows.cv/serenabuxton

Hey! I'm Serena, a UX designer and researcher passionate about creating inclusive, easy to use experiences.

## Work Experience
### Senior UX Designer @ Twilio
Jan 2025 – Present

### UX Designer III @ Twilio
Jan 2022 – Jan 2025 | Denver, Colorado, United States
•Designed a new product page, leading to a 33% increase in signups during A/B testing
•Conducted user interviews and used findings to create product evaluation journey maps for key personas
•Led impression testing to inform a rebrand
•Facilitated workshops to align the team and stakeholders
•Created user flows and wireframes based on previous research for a homepage redesign

### UX Designer II @ Twilio
Jan 2021 – Jan 2022
• Built and usability tested a pricing page prototype
• Ran discovery research to inform the creation of search
• Created information architecture for product hubs 
• Completed a heuristic evaluation of Twilio.com
• Led an effort to improve accessibility on the website

### UX Designer I @ Twilio
Jan 2020 – Jan 2021 | Denver, Colorado, United States
• Contributed to the creation and maintenance of a marketing design system
• Gathered requirements for tokens and components 
• Designed the UI and interactivity of components
• Developed components using React and CSS

### Lead Tutor @ University of Colorado Boulder
Jan 2019 – Jan 2020 | Boulder, CO

### Research Assistant @ University of Colorado Boulder
Jan 2019 – Jan 2020 | Boulder, Colorado
• Created a game aimed to increase software developer’s understanding of how to use screen reader
• Conducted secondary research to understand existing research and gaps in knowledge

### Web Designer Intern @ SendGrid
Jan 2019 – Jan 2019 | Greater Denver Area
• Designed and developed flexible landing pages for events, guides, and webcasts

### Tutor @ University of Colorado Boulder
Jan 2016 – Jan 2019 | BOLD Center

### Technical Intern @ Northrop Grumman
Jan 2017 – Jan 2017 | Schriever AFB

### Software Engineer Internship @ Modular Robotics
Jan 2017 – Jan 2017 | Boulder


## Education
### Bachelor’s Degree in Computer Science and Technology, Arts, and Media
University of Colorado Boulder


## Contact & Social
- LinkedIn: https://linkedin.com/in/serena-buxton

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Source: https://flows.cv/serenabuxton
JSON Resume: https://flows.cv/serenabuxton/resume.json
Last updated: 2026-03-31