• Owned the development of a comprehensive design system, ensuring component consistency across iOS, Android, and web platforms.

• Led the creation and maintenance of over 650 UX screens, integrating AI features like 'MagicAI' for auto-translate chat and 'Content AI' for advanced writing capabilities.

• Conducted UX QA to identify and resolve discrepancies between design specs and production.

• Designed and implemented AI-driven innovations, including the 'MagicAI Score', to align product design with strategic business objectives, boosting the platform's success in the competitive Property Management SaaS sector.

• Conduct user research and user-testing to inform UX/UI design decisions and to improve the overall visitor experience; collaborate with cross-functional teams, to ensure successful implementation of design solutions.

• Lead the design of flagship program- Mystery Box Challenge (sponsored by LEGO), which will be scaled to implement in five other creativity museums across North America.

• Designed full responsive website and mobile product.

• Used Figma and other prototyping tools, troubleshooting design files, and conducting UX QA to bridge gaps between design specs and production.

• Led the UX design process from end-to-end, conducting user interviews and usability testing, which informed the creation of intuitive interfaces and resulted in a 41% increase in user engagement and a 25% decrease in bounce rates.