# Serene Chen

> UX/UI | Prototyping | Research | Strategy

Location: Palo Alto, California, United States
Profile: https://flows.cv/serenechen

I create delightful user experiences from detailed analyses that are strategic to the business and pragmatic for development.

## Work Experience
### Senior Product Designer @ Workato
Jan 2023 – Present | United States

### Product Designer @ Shopify
Jan 2020 – Jan 2023 | Canada
Helping merchants manage their customers in Shopify Core and initiatives to promote Asian merchants.

### Senior Interaction Designer @ TELUS Digital
Jan 2019 – Jan 2020 | Toronto, Ontario, Canada
Designing, mentoring, and researching for the self-serve platform for simple and easy billing experiences for Telus’s customers

### UX Designer @ Scotiabank Digital Factory
Jan 2017 – Jan 2019 | Toronto, Canada Area
Modernizing and validating digital sales and online/mobile/physical banking for Scotiabank Global Banking and Digital Factory

### UX/UI Designer @ Teamleads Inc.
Jan 2015 – Jan 2017 | Milton ON
Designing mobile and desktop systems to automate real-estate agent tasks


## Education
### M.Eng.Design in Product Design Track
McMaster University

### B.Eng in Industrial Design, Digital Media Track
Beijing Institute of Fashion Technology


## Contact & Social
- LinkedIn: https://linkedin.com/in/serene336

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Source: https://flows.cv/serenechen
JSON Resume: https://flows.cv/serenechen/resume.json
Last updated: 2026-04-13