• Navigated through ambiguous problem spaces by translating project requirements into concrete design solutions for Okta Privileged Access (Secrets vault, SaaS app service accounts, Active Directory Accounts)

• Spearheaded collaborative product vision sessions with designs, resulting in a prioritized list of initiatives for our roadmap that gained buy in from cross functional partners

• Partnered with researcher to conduct validation studies of designs, translating user insights into targeted iterations that measurably improved adoption rates and administrator efficiency

• Worked on the redesign of credit card application for Small Business, Merchant Services, and Affluent customers XD

• Orchestrated the full UX design lifecycle for our MVP, guiding the team through strategic user research, rapid prototyping, and iterative usability testing