• Led design of mission-critical workplace safety and compliance platforms used by 10,000+ organizations globally, supporting incident coordination across web and mobile.

• Designed a real-time Emergency & Threat Intelligence dashboard that increased employee response visibility 40–60% and reduced incident resolution time 20–30%.

• Built compliance integrity workflows for workplace operations (attendance corrections, approvals, audit trails), reducing manual administrative follow-up ~30%.

• Transformed fragmented operational signals into actionable intelligence interfaces, enabling faster, coordinated decision-making during high-stakes events.

• Established scalable enterprise UX patterns for operational coordination, enabling multi-location organizations to manage safety, communication, and compliance across distributed workplaces.

• Partnered with product and engineering leadership to shape roadmap priorities through design-led exploration and rapid prototyping using AI-assisted tooling (Claude Code, Cursor, Figma Make).

• Led end-to-end design of an AI-powered decision support system, reducing analyst investigation time by 40%.

• Increased analyst trust in automated insights 62% → 81% by defining model behavior, explainability patterns, and human-in-the-loop guardrails.

• Sole product designer responsible for UX architecture, interaction models, and product design strategy across the platform.

• Designed conversational AI workflows enabling analysts to interpret complex threat intelligence data and make faster, higher-confidence decisions.

• Built a scalable token-based design system supporting rapid product iteration

*with the company being acquired by Cyberproof, my position was eliminated*

• Increased utilization of the platform’s creator tools to 80% through improved workflows and onboarding experiences.

• Helped scale the Zokio anime platform to 100,000 monthly active users.

• Led design across web and mobile experiences.

• Managed distributed design team across the Philippines, Canada, and the United States.

• Established KPIs / WIGs and UX metrics to measure product improvements and UX-led design initiatives

• Led design across our AI-driven cybersecurity platform suite, including endpoint, identity, network, and data loss prevention systems, supporting enterprise threat detection & response.

• Helped shape the company’s transition from handheld devices to enterprise software to cybersecurity platform 0 to 1 strategy.

• Operated as hands-on Head of Design across the cybersecurity product portfolio, building operational dashboards enabling enterprise security teams to monitor threats and prioritize response across global infrastructure.

• Collaborated with executive leadership to define UX strategy and product vision.

• Introduced research-driven design practices including journey maps, JTBD frameworks and user research

• Implemented modern design workflows and tools improving cross-team collaboration by 60%.

• Grew the Design team from 5 to 12 - mentored and created alignment of projects between a global team across the US, Canada, Poland, Ukraine , Argentina, and Columbia – continuous design

• Led design of BlackBerry Enterprise’s flagship products - Work, Tasks, and Notes with 2M+ user growth in supporting business critical functions

• Centralized the UX team under one reporting structure

• Mentored and load-balanced projects between a global team of 7 designers across the US, Canada, Ukraine, and Poland

• Work closely with Dev and PM to optimize process - identified areas of improvement and proposed plans