Experience
2025 — Now
2025 — Now
San Francisco, CA
• Led design of mission-critical workplace safety and compliance platforms used by 10,000+ organizations globally, supporting incident coordination across web and mobile.
• Designed a real-time Emergency & Threat Intelligence dashboard that increased employee response visibility 40–60% and reduced incident resolution time 20–30%.
• Built compliance integrity workflows for workplace operations (attendance corrections, approvals, audit trails), reducing manual administrative follow-up ~30%.
• Transformed fragmented operational signals into actionable intelligence interfaces, enabling faster, coordinated decision-making during high-stakes events.
• Established scalable enterprise UX patterns for operational coordination, enabling multi-location organizations to manage safety, communication, and compliance across distributed workplaces.
• Partnered with product and engineering leadership to shape roadmap priorities through design-led exploration and rapid prototyping using AI-assisted tooling (Claude Code, Cursor, Figma Make).
2024 — 2024
2024 — 2024
United States
• Led end-to-end design of an AI-powered decision support system, reducing analyst investigation time by 40%.
• Increased analyst trust in automated insights 62% → 81% by defining model behavior, explainability patterns, and human-in-the-loop guardrails.
• Sole product designer responsible for UX architecture, interaction models, and product design strategy across the platform.
• Designed conversational AI workflows enabling analysts to interpret complex threat intelligence data and make faster, higher-confidence decisions.
• Built a scalable token-based design system supporting rapid product iteration
*with the company being acquired by Cyberproof, my position was eliminated*
2024 — 2024
2024 — 2024
• Increased utilization of the platform’s creator tools to 80% through improved workflows and onboarding experiences.
• Helped scale the Zokio anime platform to 100,000 monthly active users.
• Led design across web and mobile experiences.
• Managed distributed design team across the Philippines, Canada, and the United States.
• Established KPIs / WIGs and UX metrics to measure product improvements and UX-led design initiatives
2018 — 2023
Mountain View, California
• Led design across our AI-driven cybersecurity platform suite, including endpoint, identity, network, and data loss prevention systems, supporting enterprise threat detection & response.
• Helped shape the company’s transition from handheld devices to enterprise software to cybersecurity platform 0 to 1 strategy.
• Operated as hands-on Head of Design across the cybersecurity product portfolio, building operational dashboards enabling enterprise security teams to monitor threats and prioritize response across global infrastructure.
• Collaborated with executive leadership to define UX strategy and product vision.
• Introduced research-driven design practices including journey maps, JTBD frameworks and user research
• Implemented modern design workflows and tools improving cross-team collaboration by 60%.
• Grew the Design team from 5 to 12 - mentored and created alignment of projects between a global team across the US, Canada, Poland, Ukraine , Argentina, and Columbia – continuous design
2017 — 2018
Mountain View, CA
• Led design of BlackBerry Enterprise’s flagship products - Work, Tasks, and Notes with 2M+ user growth in supporting business critical functions
• Centralized the UX team under one reporting structure
• Mentored and load-balanced projects between a global team of 7 designers across the US, Canada, Ukraine, and Poland
• Work closely with Dev and PM to optimize process - identified areas of improvement and proposed plans
Education
San José State University
Bachelor of Fine Arts (BFA)
San José State University