# Shakur Smith > Software Engineer at iManage Location: Chicago, Illinois, United States Profile: https://flows.cv/shakur I’m a full-stack software engineer. In my current role I work within a micro-service architecture, mostly written in Go (Golang), and on several UIs built with React/Typescript, Ember and Vue. I work on a rather complex ETL system that processes millions of records of data securely, in both real-time and batch, delivering a suite of different products like insights, audiences, and custom data bundles. I have experience using many of the developer tools provided by the AWS such as SQS, S3, Kinesis, ECS and more. I have experience with advanced engineering concepts like concurrency, hashing/encryption, service-oriented architectures and distributed systems, and handling ML model outputs. I also have experience interviewing and assessing applicants, mentoring new developers, and working cross-departmentally to help other teams with their initiatives. ## Work Experience ### Senior Software Engineer @ iManage Jan 2024 – Present | Chicago, Illinois, United States ### Software Engineer II @ Journera Jan 2021 – Jan 2024 | Chicago, Illinois, United States • Led the development of internal tooling to automate the delivery of audience files from our data warehouse to external partners. A part of this tool includes a UI that enables our commercial team to input a list of filters and values that are transformed into a valid SQL query that can return data from our data warehouse. This tool has helped reduce tech ownership of the audience delivery process, and has increased Journera’s capacity to deliver our highest demand product. • Owner of the Journera administrative portal used by our partners to manage subscriptions and publish data to our platform. Added new features and integrations into the portal including: data visualization for partners via Powered by Looker, and an interactive tool to help external developers learn how to use the Journera API. I’ve also made improvements to our data import features, endpoint management system and more. • Worked on new features, improvements and bug fixes throughout our real time data pipeline. Added a customer opt-out feature that enables partners to upload a list of customers whose data they would like removed from our system. Implemented a lease manager that locks the deployment of applications that are actively processing files or doing other important work in our system. • Migrated our portal from CircleCI to Buildkite. Wrote deploy scripts and pipeline yaml files. Made improvements to speed up our deployment time. Helped our DevOps team develop an internal tool to automate the provisioning of permissions for tools used internally such as: AWS, Buildkite and other internal applications. • Led the development and execution of a new recruiting process for our Front-End Software Engineer position. Created questions for our technical interview and led interviews for all of the candidates entering our pipeline. I designed a take-home assessment, and scoring criteria, for candidates who moved beyond the technical phone screening. ### Software Engineering Student @ Thinkful Jan 2020 – Jan 2021 | Chicago, Illinois, United States Engineering Immersion Course: - Instructional Type: Online, 9:00am-5:00pm (Mon-Fri), 595 course hours. - Included two instructional sessions per day, one weekly mentor sessions and group projects. Stack: - Front End: JavaScript, ES6, React, HTML5, CSS3. - Back End: Node.js, MongoDB, PostgreSQL, Express. Projects : WeLoveMovies: - https://we-love-movies-frontend.vercel.app/ - Full-stack movie application that displays a selection of movies, reviews and theater information. - Created migration and seeding files for database, built express routes and validation, and performed queries using the Knex library. - Created using: PostgreSQL, Express, Node, React Flashcard App: - https://github.com/shakursmith/Flashcard_App - Allows users to create a deck of flashcards add/edit cards and start a study session. - React hooks: useState, useEffect. - React-Router-Dom: Route, Switch, Link, useParams, useHistory. Pomodoro Timer: - https://github.com/shakursmith/pomodoro_timer - Developed a simple timer that uses the Pomodoro Technique to enhance a developer's workflow. - Built timer using React functional components state management and hooks. ### Onboarding Specialist @ GoDaddy Jan 2018 – Jan 2019 | Austin, Texas Area • Onboarded business owners getting started with their social media marketing campaigns. • Evaluated new hire work-product submissions, provided classroom and floor training for new hires. • Co-authored and edited new training materials using Confluence, a team collaboration software. • Pioneered data tracking techniques to uncover new metrics for our management. • Provided weekly data presentations to upper management. • Assisted management and recruitment by co-developing, implementing and assessing a new Call Conversion (quality assurance) training program. • Assisted management and recruitment by co-developing, implementing and assessing new Computer Efficiency training programs. • Assisted team management by creating, implementing and assessing new data tracking spreadsheets and methods. • Boosted team metrics - Call Conversion(%), Daily Task Item Completion(#) • Worked with management to increase daily metrics output goal. • Developed expertise in managing social and review platforms (Facebook, Twitter, Instagram, Yelp, Google my Business) • Developed proficiencies in JIRA - Issue & Project Tracking Software, Confluence - Team Collaboration Software, Slack - Real Time Messaging, Microsoft Excel - Spreadsheet, Data Visualization, and Analysis Tool. ### Director @ Boys & Girls Club Family Center Jan 2017 – Jan 2018 | Abilene, Texas Area • Successfully organized and launched a new club location • Grant and program reporting, facilities management, community relations, and marketing • Implemented and evaluated critical metrics to track student progress • Direct day-to-day operations (inventories, financials, membership growth and retention) • Supervision, hiring and training of staff/volunteers · Developing plant-based nutrition program ### Assistant Director (Residence Hall) @ Abilene Christian University Jan 2016 – Jan 2017 | Abilene, Texas Area • Implemented, supervised and evaluated new application and interview processes • Responsible for program design, freshmen retention and resource aid • Tracked student's performance (grades, attendance, campus involvement, etc.) • Hired and trained new staff ### CEO - Wildcat Ventures Sales and Distribution @ Abilene Christian University Jan 2015 – Jan 2016 | Abilene, Texas Area • Headed several short-term business ventures on campus • Gained experience in hiring, managing, and terminating employees • Sold advertisement space to local businesses • Led a brief sales challenge that generated over $10,000 in profit ### Resident Assistant (Residence Hall) @ Abilene Christian University Jan 2015 – Jan 2016 | Abilene, Texas • Organized activities to promote hall community and instill leadership in residents • Resolved and managed hall conflicts • Promoted a sense of community on the hall to avoid conflict and encourage team-like spirit • Set a positive example in order to model the values and ethics promoted on campus • Assisted residents with both personal and course related issues ### Office of Multicultural Affairs Intern @ Abilene Christian University Jan 2014 – Jan 2015 | Abilene, Texas • Planned and executed events to spread and promote cultural awareness • Facilitated interracial conflict resolution for college students • Managed advertisement campaigns to spread awareness of office resources • Benchmarked several similar tier universities to improve resources offered on campus • Assisted in creating a new internship program for the office • Presentations during student orientations ## Education ### Marketing in Marketing Abilene Christian University Jan 2014 – Jan 2018 ## Contact & Social - LinkedIn: https://linkedin.com/in/shakursmith --- Source: https://flows.cv/shakur JSON Resume: https://flows.cv/shakur/resume.json Last updated: 2026-03-22