# Shane Burton

> Flexible and detail oriented Software Engineer that can work in a wide range of areas in the Web Development realm and is always happy to learn more.

Location: San Mateo, California, United States
Profile: https://flows.cv/shaneburton

## Work Experience
### Software Engineer @ Dynamic Signal
Jan 2017 – Jan 2020
Work on and maintain a public REST API built with ASP.NET and Servicestack that is consumed by dozens of major companies. Worked with other engineers, teams, and QA to design, troubleshoot, and test the API. Assisted with helping customers to plan integrations with the Dynamic Signal API.

Added multiple new components, features and implemented various improvements to functionality and performance to a React/Redux SPA.

Created Node and .NET Core microservices including the builds and deployments using TFS/Azure Pipelines. Coordinated with other teams as QA and Operations for the release process.

Created a hybrid desktop app with Electron, Typscript, and a React SPA.

Created internal tools to help streamline processes.

Participated in company hackathons, won awards, and some projects were added as product features.

### POS Technical Support Representative @ SelbySoft, Inc - SP_1 Touch Screen POS
Jan 2016 – Jan 2016 | Puyallup, Wa
Troubleshoot and resolve issues with point of sale systems. Provided support, training and assistance, over the phone for customers. Build and set up POS systems, and troubleshoot RMAs.

### Computer Repair Technician @ Green River College
Jan 2014 – Jan 2015 | Auburn Washington
Troubleshoot and resolve computer issues in a shop environment. Helped to resolve both hardware and software issues on a variety of systems. Interacted with customers in person, over phone, and though email. Documented all work and inventoried parts.

### Helper/Mover @ Purple Cow Antiques
Jan 2011 – Jan 2014
On call position position of general labor maintenance: pick up/delivery of product from site-to-site, load and unload product from truck, cleaned up work areas, performed general maintenance such as minor repairs, painting, landscaping, car repair, wiring, relocation of buildings, and other related work as required.

### Technical Support Representative @ Nintendo
Jan 2012 – Jan 2013 | Redmond Washington
Hands on experience of providing technical support for Nintendo systems, disseminated information and answered questions related to issues regarding Nintendo hardware and software, listened carefully to key concerns of customer, and assisted in discovery, research and resolution of technical issues.
Completed a two week intensive customer service training course. Topics included how to:
*	Deliver outstanding service, exceed expectations and build long-term loyalty.
*	Work in teams and in a self-directed environment.
*	Troubleshoot issues with Nintendo software and hardware.
*	Set up repairs, replacement shipments, and resolve customer complaints.


## Education
### Associate’s Degree in Information Technology
Green River College
Jan 2013 – Jan 2015


## Contact & Social
- LinkedIn: https://linkedin.com/in/shaneburton13
- GitHub: https://github.com/BurtonShane

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Source: https://flows.cv/shaneburton
JSON Resume: https://flows.cv/shaneburton/resume.json
Last updated: 2026-03-20