# Shanice Smith πŸ’« > Software Engineer @ ACLU | Gameheads | Advocate for Diversity in Tech Location: New York, New York, United States Profile: https://flows.cv/shanice Data-driven, people-first Software Engineer based in New York City. Currently supporting the Educate Pod at ACLU using PHP and Vue.js to build innovative digital experiences for their websites. Graduated from CUNY New York City College of Technology in 2022, holding a degree in Emerging Media Technology and Game Design. I enjoy volunteering in the tech community, learning new skills, and watching musicals in my free time. As for my previous experience, I've had internships in front-end, back-end, quality assurance automation, and data analysis. I've collaborated with internal stakeholders to introduce business solutions involving automation, accessibility, developer experience, and data collection. This work ranges from start-up to multinational operations, such as NBCUniversal, Disney, Electronic Arts, and Twitter. Transparency, frequent communication, and leading with empathy are the values I follow in and out of the workplace. My main interests are in developer experience, internal tooling, gameplay programming, and automation. However, I still identify as a generalist and enjoy a variety of technical roles across the tech stack. Feel free to connect to learn more about my experience and background! (Techquitable Futures, Girls Who Code, and CUNY Tech Prep alum. Current Gameheads student.) ## Work Experience ### Software Engineer @ ACLU Jan 2023 – Present β€’Spearheaded the technical launch of the organization-wide Brand Refresh project, the Know Your Rights redesign and National Footer redesign, migrating legacy hard-coded templates to scalable, mobile-first WordPress components using PHP, Vue.js, and Tailwind β€’ Incorporating weekly SEO and CMS improvements to the official ACLU.org website to build innovative digital experiences surrounding accountability, education, and engagement for the community using JavaScript, Vue.js, Bulma, and PHP (WordPress) ### Software Engineer @ Twitter Jan 2022 – Jan 2023 | Remote β€’ Improving on-call experience and real-time observability monitoring by optimizing dashboards in Python and implementing an API service for a feature engineering testing tool in Scala for Machine Learning engineers β€’ Decreasing manual effort in the Twitter for iOS and Android mobile release process by expanding automation infrastructure to calculate, store, and notify engineers of daily release insights using Python, SQL, Jira REST API, and Jenkins β€’ Created onboarding documentation to successfully ramp-up incoming engineers to internal QE development projects and systems ### Software Engineer Intern @ Twitter Jan 2021 – Jan 2021 β€’ Led the shell script to Bazel (Starlark) migration within the framework and infrastructure testing team β€’ Resulted in an over 30% reduction of shell scripts needed to perform system and unit tests with Starlark integration in the Jenkins CI/CD pipeline ### Software Engineer Intern @ Electronic Arts (EA) Jan 2021 – Jan 2021 β€’ Improved the workflow of updating the Madden NFL franchise SQL database by building an automated data entry script using C# β€’ Implemented a new C# feature for the asset management tool to instantly reflect data changes in the game that reduced latency for future Madden NFL design and development processes ### QA Automation Intern @ Disney Media & Entertainment Distribution Jan 2021 – Jan 2021 β€’ Researched open-source technologies and tools to create an accessibility-focused testing framework from scratch with JavaScript, Node.js, Mocha, and Selenium WebDriver β€’ Led the implementation of the Axe accessibility testing API to ensure Web Content Accessibility Guidelines (WCAG) compliance for web and mobile applications β€’ Integrated Bash scripts for web applications into the Jenkins CI/CD pipeline, automating 34% of accessibility test cases ### Teacher Assistant @ Research Foundation of The City University of New York Jan 2020 – Jan 2020 β€’ Solidified the knowledge of HTML, CSS, JavaScript, and Computer Science fundamentals through hosting weekly individual and group tutoring sessions for 17 students ### Data Science Intern @ The Regime Jan 2020 – Jan 2020 β€’ Building a data collection of popular kinky, curly hair products with user reviews through web scraping from online retailers with Python (BeautifulSoup) ### Media Tech Intern @ NBCUniversal Media, LLC Jan 2020 – Jan 2020 β€’ Authored the documentation to guide new and 20+ existing internal business users through a content planning tool for Peacock's TV series and features β€’ Reported application bugs found in the content planning tool and created JIRA tickets for TV Delivery's agile development + QA team (Operations & Technology department) ### Web Developer @ B-Bullard Jan 2019 – Jan 2020 | Brooklyn, New York β€’ Designing, prototyping, and launching responsive websites from scratch with Canva, inVision, HTML/CSS, Bootstrap, and JavaScript (jQuery), including the Institute of the first Black congresswoman, Shirley Chisholm β€’ Increasing website traffic, speed, accessibility, and search engine ranking through implementing SEO improvements ### Data Analyst Intern @ Teachers'​ Retirement System of the City of New York Jan 2020 – Jan 2020 | New York, United States β€’ Spearheaded a research and development project with documentation and data visualization on the usage of TRS' various platforms that discovered interaction patterns and user demographics based on 27M+ records using Tableau β€’ Categorized and analyzed 200K+ error messages in Tableau pulled from SQL queries to ease the legacy to modernization database migration process ### Data Analyst Intern @ New York City Department of Transportation Jan 2019 – Jan 2020 β€’ Created 5 new SQL queries to analyze trends spanning across 10 years of data within the Traffic Report database system records β€’ Extracted and stored Weekend Traffic Advisory report data in CSV using Python's BeautifulSoup library β€’ Automated GEOJSON file to CSV conversion using Python (Pandas) by pair-programming a script in Jupyter Notebook ### Cyber Intern @ iQ4 Jan 2019 – Jan 2019 β€’ Selected for a virtual internship to introduce students regardless of their major to cybersecurity, as an academic discipline and a career alternative. Through group and individual projects, students are able to develop and enhance their soft skills using cybersecurity as the use case. ## Education ### Bachelor of Technology - BTech in Game and Interactive Media Design City Tech, CUNY Jan 2019 – Jan 2022 ### Associate of Science - AS in New Media Technology LaGuardia Community College Jan 2016 – Jan 2019 ### Computer Programming Bayside High School Jan 2012 – Jan 2015 ### America Needs You Jan 2018 – Jan 2020 ## Contact & Social - LinkedIn: https://linkedin.com/in/shanicesmith-swe --- Source: https://flows.cv/shanice JSON Resume: https://flows.cv/shanice/resume.json Last updated: 2026-03-20