Transitioned from QA to software development on the Licensing team.

Updated models using ActiveRecord to support detailed name customizations, enabling greater flexibility for families and agency needs.

Developed rake tasks for bulk application data modifications, reducing manual workloads for support teams and speeding up agency requests.

Created a history log to track changes with household data, helping agency workers conduct audits more effectively.

Refactored UI for managing adults in a household and reference-type users. Added phone number input and validation in React, contributing to the migration from Active Admin and improving the UI.

Improved reporting functionality by adding filters, allowing agency workers to easily retrieve specific data, and implemented a feature for families to self-withdraw their applications, offering more flexibility and autonomy to users.

Assisted in a large refactor of core data models to better support managing households and their members as potential placements for children, streamlining the system’s ability to meet agency needs.

Established and shaped the QA department as the first QA engineer.

Spearheaded the automation of a 4-hour weekly manual test plan using Cypress, significantly improving efficiency and reliability.

Trained new QA team members, fostering growth and collaboration within the department.

Actively participated in product planning meetings, advocating for user needs and ensuring features were tested with real-world scenarios in mind.

Designed and implemented custom test plans for large-scale features, ensuring comprehensive coverage.

Organized "QA parties," promoting cross-team exploratory testing to identify and resolve defects early.

Was the main point of contact for internal product troubleshooting and investigating/recording potential software defects and usability issues.

Contributed to engineering efforts by diagnosing and occasionally fixing code-level bugs.