# Shashank Sharma > UI/UX Manager — Sunwave Health (Jun 2025–Present) | Remote, U.S. Location: San Pablo, California, United States Profile: https://flows.cv/shashanksharma Product design leader with 10+ years delivering end-to-end UX/UI for workflow-heavy web products across healthcare SaaS (EHR/PM/telehealth), Web3/fintech, and EdTech. I specialize in simplifying complex, data-dense experiences into scalable patterns—partnering closely with executives, PM, engineering, and customer-facing teams to ship high-quality releases. Currently, I own end-to-end UX for Sunwave Health’s behavioral health & SUD platform (reporting to the CTO), leading discovery through design, handoff, and QA. Recent work includes CRM Opportunities workflows, batch Verification of Benefits (VOB) request + monitoring dashboard, patient check-in, and operational modules such as bed board/holds—supported by a component-driven design library for speed and consistency. Strengths: • UX strategy & product discovery (workshops, journey mapping, IA) • Design leadership (mentorship, critique, stakeholder alignment) • Design systems & component libraries (tables, filters, forms, modals) • Research & validation (interviews, usability testing, synthesis) • Accessibility (Section 508 / WCAG-informed) Tools: Figma, Jira, Gong, UserPilot, Axure RP, and AI/LLM tooling for ideation and synthesis. If you’re building complex products where UX quality and delivery speed both matter, I’d love to connect. ## Work Experience ### UI/UX Manager @ Sunwave Jan 2025 – Present Own end-to-end UX for Sunwave’s behavioral health & SUD web platform; report to CTO and partner with PM, engineering, and client-facing teams to deliver iterative releases. Established a scalable UX process (discovery → design → handoff → QA) and advanced a component-driven design library (Sunwave Design Library / SDL) for faster, consistent delivery. Designed new billing workflows including batch Verification of Benefits (VOB) requests from patient lists plus a VOB Dashboard for monitoring, status triage, retry, and batch drilldown. Led redesigns across core operations modules: CRM Opportunities management (data-dense table UX, inline edits, customization roadmap) and Patient Check-in (search, holds visibility, queue placement, payment modal). Delivered high-frequency refinements for Bed Board + Holds modules (responsive card layouts, reserved bed/leave states, warning/alert patterns) aligning UI constraints with engineering edge cases. ### Senior UX Designer @ AdvancedMD Jan 2021 – Jan 2023 Led User Experience Design for multiple white-labeled Patient Engagement products, including Patient Portal, Telehealth, Online Scheduling Software, Patient Intake, Practice Management, and Electronic Health Records cloud-based SaaS software. • Designed and iterated new features for current product lines, leading the Telehealth redesign based on behavioural therapy needs, resulting in increased product adoption and ratings from providers and patients • Spearheaded the research, design, and compliance of a Section 508 and WCAG-compliant patient portal and design system, ensuring a seamless user experience • Established and maintained design standards, fostering a culture of design excellence, meeting business goals and increased ROI • Implemented robust user testing and feedback mechanisms for data-driven design improvements • Designed white-labeled products for tailored client experiences • Represented PE teams in advisory committees, guiding product line updates and strategies • Streamlined feedback from diverse personas, prioritizing immediate and long-term initiatives • Conducted qualitative and quantitative user research, developing persona-based design solutions • Collaborated with cross-functional teams, aligning UX design with business objectives, resulting in increased customer satisfaction and brand loyalty • Contributed to a design framework for UX team efficiency to create cards, forms, workflows, and list builders within the UX team • Conceptualized AI integration for enhanced user engagement and satisfaction • Provided insights into competitor and vendor acquisition initiatives as a UX representative ### Senior User Experience Designer @ BlockRules Jan 2018 – Jan 2021 | San Francisco Bay Area Designed the website, user portal, and mobile applications for an investment platform that supports issuance and trade of registered securities using blockchain technology. The user experience I designed simplified and clarified the complex world of blockchain transactions while ensuring security and compliance with local regulations worldwide. • Collaborated with cross-functional Engineering, Testing, and Marketing teams • Articulated ideas and findings to stakeholders • Owned end-to-end design process of features and iterations • Drove a culture of innovation led by design principles including testing, learning and iteration • Built wireframes and working prototypes to convey ideas to different teams • Developed complex workflows for seamless user interaction to meet product and business goals including KYC/AML validations through third party API integrations, blockchain synchronization with native applications, auction models, and security token trading • Built and maintained UI design specifications and style guides for Web, mobile apps, print and communication • Designed logos, emails and print materials ### Project Manager/ Sr. UX/ UI Designer @ Vidaan- A Branding House Jan 2012 – Jan 2018 | New Delhi Area, India Successfully managed and executed projects for UI/UX Design, Brand Name Creation, Logo Design, Corporate Identity, Graphic Collateral, Websites, and Online Promotions • As lead, delivered more than 150 projects including websites, landing pages, logos, and corporate identity design • Brought empathy, enthusiasm, and motivation to every interaction internally and externally • Coordinated with customers from India, US, Europe, Singapore and more. • Worked closely with the design, engineering, and marketing teams to streamline production and prioritize and guide new projects based on company goals and business objectives • Built wireframes and visual prototypes to effectively communicate ideas • Owned all aspects of design execution from vision and ideation, to prototyping, user testing, and final production ### Co-Founder, Chief Web Designer and Developer @ Uma Arts Jan 2002 – Jan 2012 | New Delhi Area, India Ran Uma Arts, a manufacturing and export company serving clients in USA, Australia, Europe, and Africa • Grew company from 0.2M INR per year to 5M INR per year • Designed, developed and promoted the company’s online business catalogues • Expanded business through development of an online identity using a campaign of online promotions ## Education ### The Webmaster Post Graduate Diploma in Computer Science IIS Infotech ### Post Graduate Diploma in International Trade (PGDIT) in International Business/Trade/Commerce Symbiosis Institute of Management Studies ### Engineering Diploma in Mechanical Engineering Pusa Polytechnic ## Contact & Social - LinkedIn: https://linkedin.com/in/shashankshr - Behance: https://www.behance.net/shashankshr --- Source: https://flows.cv/shashanksharma JSON Resume: https://flows.cv/shashanksharma/resume.json Last updated: 2026-04-13