I lead and manage design across high-impact fintech products at Prudential, combining hands-on product design with people leadership. In this hybrid role, I’m responsible for strategy, execution, and delivery of experiences that support both advisors and clients, while also managing and mentoring a growing team of designers. I led the end-to-end design and successful MVP launch of Advisor Connect, evolving it from a pilot into a scaled enterprise platform. I also spearheaded the Advisor Link 2.0 redesign, aligning closely with engineering, product, UX writing, and design systems to ensure cohesion and impact. Across both mobile and desktop, I’ve helped improve design quality and consistency by bridging the gap between vision, technical constraints, and design standards. Alongside product work, I’ve played a key role in shaping team culture, hiring, and growing design talent. I’m a strong advocate for user-centered design and work to align cross-functional teams around roadmap priorities and experience vision. This role blends leadership, creative problem solving, and systems thinking, focused on delivering smart, scalable design in a highly regulated, fast-moving space.

Spearhead research initiatives, craft prototypes, and design concepts, and conduct usability testing. I collaborate closely with stakeholders, facilitate design thinking workshops, and deliver innovative designs, balancing hands-on creative work with managing a team of designers.

Led and owned the complete design process from definition to launch, working on our mobile app experiences for live video and creator moments. Led design thinking sprints, fostering collaboration, generating new ideas, and creating alignment with stakeholders, developers, and designers.

Led design of Bonobo’s first Point of Sale system to create a frictionless omnichannel shopping experience. I collaborated with cross-functional teams and developed the end-to-end design process from strategy to launch, including research, ideation, and testing.

Helped design Verizon’s Wireless new shopping flow, and activation experience by creating, and maintaining UX/UI design documentation including user flows, style and component guides, wireframes, annotated screens, and prototypes, resulting in 10% increased conversion.

Led design to increase engagement and support on Complex.com, built a chatbot to help identify sneakers, and created a first to market video platform resulting in a 21% increase in daily video views and time spent on the app.

Led collaborative design sessions with clients (design thinking to find innovative solutions and agile development to move fast and reduce risk), understood users and helped stakeholders gain empathy, and created wireframes and high-fidelity mockups alongside developers.

I was a member of the operations team that played a significant role in rapid user-growth by providing scalable operation solutions for Uber X, Black, and SUV. Streamlined driver and vehicle on-boarding process from in person to virtual. Grew from on-boarding 80 drivers a week to over 200 a day.